You will love our three-bedroom with two bathrooms Condo! Because is just perfect... Either you go with friends to have fun or you are going to have an amazing holiday with your family, you will love our place. From the balcony and floor-to-ceiling windows, you´ll have an incredible view of the Intracoastal Waterway, The downtown skyline. Hyde Beach House will definitely make your vacation something to remember for a lifetime!
This place was absolutely atrocious! From the moment I checked in, I noticed the lack of cleanliness og this do called resort. Firstly they only had 4 elevators for a 19 floor building with no service elevators, so it took forever to get to our rooms. When I entered the unit I quickly realized that the carpets were stained, the sheets looked dirty, and there was a musty odor in the air.
But the worst part came when I turned on the lights at night and saw roaches scurrying across the floor and walls. I was absolutely horrified and disgusted. It was clear that this hotel had a serious pest problem that they were not addressing.
I immediately went down to the front desk to complain, but the staff seemed indifferent and unapologetic about the situation. They never offered to move me to another room, staying that I needed to contact my host since I booked through a third party, vrbo. I tried doing that and I was given the runaround.
When I called vrbo, they said they would handle the matter but they never reached out to me either! I spent over 4 thousand dollars for a week stay and because we came during spring break it was impossible to find other accommodations not to mention expensive so my family and I had no choice but to live with roaches for a week. Overall, my experience was a nightmare, and I would not recommend it to anyone!