米德爾斯堡酒店，米德爾斯堡平住宿優惠推介

「nice environment」

「Free parking, clean room and friendly staff. Great breakfast each morning」

「Not what I expected for the cost. More like a bed and breakfast. Would not use again」

「Very impressive amenities and so clean with a huge comfortable bed.」

「The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

「Spot on」

「Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay」