「I had a wonderful stay at this apartment in Porto! Everything was perfect — the location is unbeatable, right in the heart of the city, yet quiet and peaceful at night. The apartment was spotless, beautifully kept, and had all the essentials for a comfortable stay. I truly appreciated the calm atmosphere after long days exploring the city. Thank you for a lovely experience — I would absolutely stay here again!」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「This place is in the middle of it all!! Can be a little loud at night during high tourist season, but it’s worth it. Incredibly spacious, great shower, and you’re within steps to many great restaurants. My wife and I are so happy that we found this place and stayed here. Will definitely stay here again when we go back to Porto!」
「This hotel is perfectly located in the city, and it so unique! It is modern and beautiful! The service was outstanding and the staff were all so kind and helpful. It was my husband and I's 15 year anniversary and this was the ONLY place that went out of their way to surprise us with a little gift in our room. It meant so much. I would highly recommend getting the room with the city/cathedral view, it hands down was unbelievable and made the experience top notch. Sofia was amazing and went out...
「This hotel was a 10 out of 10! The staff was incredibly friendly and extremely helpful. Loved the area the hotel was in a great location - was able to walk everywhere. The amenities were incredible- sad we didn’t use them we just didn’t have enough time. Would absolutely recommend to family & friends to stay here. 」
「All of my family loves this place. It was so lovely to see a beautiful garden from my balcony.
Would recommend this house. The breakfast was apparently simple but healthy. Fruit bowl is very nice! 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
「I stayed at the apartment for two nights. The apartment is spacious and well equipped, and very centrally located.
The hotel itself is very beautiful especially the library.
The front office team are very helpful and kind. Many thanks to Iris and Daniel for their help.
I had drinks at the bar one night and Miguel had offered great recommendations on wine.
It was a lovely stay and hope to stay in the hotel next time.」
「The staff are incredible. I didn’t understand how to use the shower and they came up and showed me very willingly. Clean, modern and the room was fantastic. 」
「This is a really beautiful apartment in an excellent location (if you want to be near the river). It's on a cute, relatively quiet pedestrian-only street. I may have missed it in the instructions but, there's no sign in front of the building and it is very nondescript - you need to call by phone to have someone let you in. 」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "