「Extraordinario hotel boutique. Muy bien ubicado. Las instalaciones y habitaciones son muy cómodas. Excelente atención y eficiencia de MARCO. Nos hizo sentir en casa desde el primer momento. Seguro volveremos! 」
「Extraordinario hotel boutique. Muy bien ubicado. Las instalaciones y habitaciones son muy cómodas. Excelente atención y eficiencia de MARCO. Nos hizo sentir en casa desde el primer momento. Seguro volveremos! 」
「Veronica is very nice and helpful during our stay there. The location is very convenient to the restaurants we like and all sight seeing spots are all in walking distance. The only drawback is no elevator inside the building so if you are not travelling with a strong guy and with heavy suitcase, you will have to reconsider the larger suite here as mine is the smallest which is on the top floor. 😞」
「Veronica is very nice and helpful during our stay there. The location is very convenient to the restaurants we like and all sight seeing spots are all in walking distance. The only drawback is no elevator inside the building so if you are not travelling with a strong guy and with heavy suitcase, you will have to reconsider the larger suite here as mine is the smallest which is on the top floor. 😞」
「Wonderful view from the balcony, comfortable bed, walkable to everything, great breakfast buffet, very charming, nice staff, very safe. Be mindful to street noise. Not soundproof and bars close at 1 am. 」
「Wonderful view from the balcony, comfortable bed, walkable to everything, great breakfast buffet, very charming, nice staff, very safe. Be mindful to street noise. Not soundproof and bars close at 1 am. 」
「We had a wonderful stay while in Porto. The location of the hotel was perfect and Ajita was very helpful and accommodating. The room was clean and comfortable. Although being on the top floor without a lift, the balcony was nice during the evening. There is construction happening nearby, but we were not in the room most of the time it was going on, so it didn't make a difference to us. I would stay once more if lucky enough to visit Porto again.」
「We had a wonderful stay while in Porto. The location of the hotel was perfect and Ajita was very helpful and accommodating. The room was clean and comfortable. Although being on the top floor without a lift, the balcony was nice during the evening. There is construction happening nearby, but we were not in the room most of the time it was going on, so it didn't make a difference to us. I would stay once more if lucky enough to visit Porto again.」
「Superbe emplacement, l'hôtel est magnifique, le personnel accueillant, les chambres propres et le petit déjeuner incroyable. Je recommande sans hésiter.」
「Superbe emplacement, l'hôtel est magnifique, le personnel accueillant, les chambres propres et le petit déjeuner incroyable. Je recommande sans hésiter.」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「Everything was fine. We booked the hotel because of the location and that it had an elevator. The elevator was very small and slow, but it fit 2 of us with our luggage. We were on the top floor. The elevator did not go to that floor. We had to walk the last flight. These things did not bother us at all. If you cannot walk, make sure to get a room on a lower floor. It was a little noisy at night since we were in the front, but again this did not bother us. This is what you get for being in a...
「Everything was fine. We booked the hotel because of the location and that it had an elevator. The elevator was very small and slow, but it fit 2 of us with our luggage. We were on the top floor. The elevator did not go to that floor. We had to walk the last flight. These things did not bother us at all. If you cannot walk, make sure to get a room on a lower floor. It was a little noisy at night since we were in the front, but again this did not bother us. This is what you get for being in a...
「Lovely and spacious room, and the person checking us in couldn’t have been nicer. Great location near the river with everything you may want within walking distance. We’ll definitely stay here again!」
「Lovely and spacious room, and the person checking us in couldn’t have been nicer. Great location near the river with everything you may want within walking distance. We’ll definitely stay here again!」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "