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"This place was listed as VIP with a free bottle of wine. But, it looks like they are giving a free bottle for everybody for celebrating 20 years. Checkin - we were there at 4pm for checkin, they said the room is in inspection and will be given soon. All the people who came after us for 1.5 hours were given a room. Peak time. Only we were left waiting. We waited for 1.5 hours and just stepped out. We got a message at 5:45pm that our room was ready, came back and checked into the room. Turn on TV and sign into Youtube, it freezes. Olive and Hay is so busy as an external restaurant, we didn’t get a seat, guests are not prioritized. Neither is there room service from Olive and Hay. We couldn’t sit down and have breakfast, we had to go elsewhere. Checkout is prompt, not given any additional time, because they had get the cleaning done. If thats the case, why didn’t we get the room at 4? It just ruined our evening and trip to Napa."

"People are nice the hotel is very cozy the breakfast was good "

"very good everything..!!"

"Clean room,friendly staff "

"Had a good stay. Property was being renovated but there was no inconvenience to us. Lovely little pool and nice relaxed ambience. Met our needs fully"

"Great location and value for a property that is truly boutique. The property is beautifully landscaped, the fragrance of jasmine everywhere was lovely. I paid 2x the amount for a place that was a tenth as nice in Yountville last time and am glad I chose the Senza this time. I will definitely go again."

"Best stay ever!"

"Clean quiet rooms, the pool and hot tub are very nice. Would stay here again. Super reasonable and close to all the Napa activities. "

"Best hotel in Napa. Easy access to everything downtown."