內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包

5.0 星級住宿

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

豪華海灘住宿,設有7 個室外泳池

選擇日期查看價格

評價

7.2 分,滿分 10 分,
不錯

人氣設施服務

  • 泳池
  • 包早餐
  • 全包
  • SPA
  • 包車位
  • 免費 Wi-Fi
現價 HK$3,644
合共 HK$4,222
連稅及其他費用
3 月 10 日 - 3 月 11 日

客房選擇

可用嘅客房篩選條件
正在顯示 12 種房型 (共 12 種)

特級套房, 海景

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
獨立睡房
  • 海洋景
  • 608 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

特級套房 (Swim Up)

9.4 分,滿分 10 分
完美
(3 則評價)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 海洋景
  • 427 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

特級套房, 海景 (Swim Up)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 海洋景
  • 608 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

豪華客房, 海景

8.0 分,滿分 10 分
很好
(37 則評價)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 海洋景
  • 398 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

蜜月套房, 海濱

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 海洋景
  • 796 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

套房, 2 間臥室

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
獨立睡房
  • 海洋景
  • 818 平方呎
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張標準雙人梳化床, 1 張特大雙人床及 2 張單人床

蜜月套房, 海濱 (Swim Up)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
獨立睡房
  • 796 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

豪華套房 (Swim Up)

8.0 分,滿分 10 分
很好
(17 則評價)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 海洋景
  • 403 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

家庭套房

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 海洋景
  • 484 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張標準雙人梳化床及 1 張特大雙人床

家庭套房 (Loft)

8.8 分,滿分 10 分
優異
(3 則評價)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
獨立睡房
  • 海洋景
  • 683 平方呎
  • 1 間睡房
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張標準雙人床及 1 張標準雙人梳化床

豪華套房

8.0 分,滿分 10 分
很好
(21 則評價)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
獨立睡房
  • 度假村景
  • 398 平方呎
  • 1 間睡房
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

特級套房

7.6 分,滿分 10 分
不錯
(5 則評價)

特色

陽台或庭院
獨特裝修
獨特設計
空調
免費摺床/加床
迷你吧贈品
平面電視
高級寢具
  • 部分海洋景
  • 428 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床
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關於鄰近區域

內格利的內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包位於位處海灘位置。此區的自然風光可於七英里海灘及尼格瑞爾懸崖盡覽無遺。與小朋友同行?不妨到Kool Runnings水上樂園及巴尼牙買加植物園一遊!不妨稍花時間,探索此區的好玩活動,例如高爾夫球節目。瀏覽我們的內格利旅遊指南
地圖
Norman Manley Blvd, Negril, Westmoreland

附近景點

  • 七英里海灘 设有 海灘 和 陸上動物 以及 一名女性
    七英里海灘
    7 分鐘路程 - 0.7 公里
  • 血海灣海灘
    血海灣海灘
    16 分鐘路程 - 1.4 公里
  • A chance shot of a local Rasta enjoying life in Negril. I was actually trying for the sunset.
    血海灣
    5 分鐘車程 - 1.5 公里
  • Kool Runnings水上樂園
    2 分鐘路程 - 0.2 公里
  • 尼格瑞爾懸崖
    17 分鐘車程 - 11.0 公里

交通資料

  • 唐納德桑斯特爵士國際機場 (MBJ):95 分鐘車程

餐廳

  • Hunter Steakhouse
    18 分鐘路程
  • Royalton Lobby Bar
    17 分鐘路程
  • Restaurant Negril
    3 分鐘車程
  • Ackee
    1 分鐘路程
  • Grazie
    18 分鐘路程

住宿資料

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包

位於七英里海灘附近的豪華全包住宿
內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包提供免費自助早餐、4 間池中酒吧和3 間海灘酒吧等設施服務,不妨盡情使用。此住宿提供海灘位置、海濱用餐區和海灘按摩,如果你喜歡海,這裡絕對不會讓你失望。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa Vassa Spa做個芳香療法、體膜護理或熱石按摩。住宿有 6 間餐廳,供應早餐、午餐和晚餐,並有多國菜。健身室提供瑜伽班和健身班,還有划艇/獨木舟、潛水和浮潛等活動可以體驗。住宿提供房內免費 Wi-Fi,還有池畔酒吧和露台。
住宿還有提供:
  • 設有7 個室外泳池和兒童泳池,還有4 間池中酒吧、免費小屋和躺椅
  • 免費自助泊車
  • 豪華轎車服務、網球場、婚宴服務
  • 行李寄存、宴會廳、24 小時接待處
  • 許多旅客在評語裡給了住宿的海灘位置和熱心員工等特色極高的評價。
客房特色
283 間有獨特裝修的客房都有提供24 小時客房送餐服務、高級寢具等舒適享受,以及空調和迷你吧贈品等貼心設施服務。
其他客房設施服務還包括:
  • 浴室有浴缸或淋浴設施和免費梳洗用品
  • 55 吋平面電視,提供有線頻道
  • 陽台或庭院、衣櫃或壁櫥和免費摺床

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包所有單點菜餚、小食及指定飲品
24 小時客房送餐服務
房內迷你吧 (設有限制)

活動及設施/設備

包括所有店內活動和設施及設備的使用。

水上活動

橡皮艇
滑浪/趴板

陸上活動

健身設施
足球
排球

課程/比賽

健身操班
烹飪班
舞蹈班
瑜伽班

娛樂

店內娛樂及活動

獎項及聯盟

住宿通過環保認證
此住宿已參加EarthCheck,該計劃旨在衡量住宿對下列一個或多個方面的貢獻:環保、社區、文化遺產、本地經濟。

類似住宿

住宿設施服務

網絡

  • 所有客房提供:免費 Wi-Fi
  • 部分公共區域提供:免費 Wi-Fi

泊車及交通

  • 車輛接載服務
  • 店內設有免費自助車位
  • 附設自助泊車,車位有限

餐飲

  • 免費自助早餐供應時段:每日 07:00 至 11:00
  • 1 間池畔酒吧
  • 1 間咖啡店/咖啡室
  • 3 間海灘酒吧
  • 4 間池中酒吧
  • 4 間酒吧/酒廊
  • 6 間餐廳
  • 二人/私人用餐
  • 小食店/熟食店

店內餐廳

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

休閒活動

  • 7 個室外泳池
  • 水肺潛水
  • 全方位 SPA
  • 划艇/獨木舟
  • 划橡皮艇
  • 免費兒童俱樂部
  • 兒童池
  • 桑拿
  • 浮潛
  • 健身室
  • 健身班
  • 滑翔傘
  • 瑜伽班
  • 電子遊戲/遊戲室
  • 圖書館
  • 網球

親子設施

  • 7 個室外泳池
  • 小食店/熟食店
  • 免費兒童俱樂部
  • 免費提供摺床/加床
  • 兒童池
  • 電子遊戲/遊戲室

便利服務

  • 24 小時接待處
  • 自動櫃員機
  • 行李寄存
  • 接待處提供夾萬
  • 髮廊

旅客服務

  • 多語服務人員
  • 求婚/浪漫套餐服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 禮賓服務

戶外設施

  • 位處海濱
  • 位處海灘
  • 免費泳池小屋
  • 沙灘巾
  • 沙灘太陽傘
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 野餐區
  • 露台

全方位 SPA

  • 8 個療程室
  • 身體磨砂
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 浴缸
  • 深層組織按摩
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 無升降機

其他設施

  • 指定吸煙區
  • 宴會廳
  • 裝飾藝術風格建築

客房設施服務

睡房

  • 免費提供摺床/加床
  • 高級床上用品

浴室

  • 毛巾
  • 牙膏牙刷 (按要求提供)
  • 免費梳洗用品
  • 私人浴室
  • 拖鞋
  • 風筒
  • 浴缸或淋浴間
  • 浴袍

娛樂

  • 附有線頻道的 55 吋平面電視

餐飲

  • 24 小時客房送餐服務
  • 免費迷你吧
  • 免費樽裝水
  • 咖啡機/沖茶器

其他設施

  • 夾萬
  • 空調 (恆溫)
  • 電話
  • 熨斗/熨衫板
  • 獨立傢具
  • 獨立裝潢

政策

入住

入住時段開始時間:15:00;入住時段結束時間:23:00
零接觸入住服務
延遲入住服務按供應情況提供
最低登記入住年齡 - 18 歲

退房

於 12:00 前退房
零接觸退房服務

特別入住指示

住宿前台職員將親自迎接旅客到埗
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物

小童與加床

歡迎兒童入住
免費摺床/加床
不提供嬰兒床

此住宿接受以下付款方式

重要資訊

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受信用卡、扣帳卡及現金等付款方式。
有提供無現金交易服務。
住宿內的保安設備包括一氧化碳探測器、滅火筒、煙霧探測器、保安系統及急救箱
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。

其他須知

此住宿不設電梯
按摩服務及SPA 療程必須提早預訂;若要預訂,請於抵達前按預訂確認上的聯絡資料聯絡此住宿
3 歲以下住客禁止使用 SPA,17 歲以下住客必須有成人陪同方可使用 SPA

住宿又稱為

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma

常見問題

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包是否設有泳池?

是,此住宿設有7 個室外泳池及兒童泳池。

入住內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包需要多少錢?

截至 2026 年 2 月 9 日,2 位成人於 2026 年 3 月 10 日入住內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包 1 晚的價格低至 HK$3,644.21,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包是否寵物友善住宿?

否,此住宿恕不接待寵物。

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包的泊車位收費多少?

此住宿提供免費自助泊車服務。

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包的登記入住時間是?

登記入住開始時間:15:00;登記入住結束時間:23:00。延遲入住服務限時提供。

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包的退房時間是?

退房時間為 12:00。

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包是否提供全包式禮遇?

是,此為全包式住宿。所有餐飲食品費用已包 (設有若干限制),活動包括橡皮艇、滑浪/趴板、足球等。

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包位於哪裡?

此住宿位於內格利的海灘,距離Kool Runnings水上樂園和七英里海灘不到 10 分鐘腳程。血海灣海灘和血海灣均位於 2 公里內。

評價

內格里爾卡利斯瑪蔚藍海灘度假村 - 餐點全包的評價

7.2

不錯

8.0

整潔度

7.4

設施服務

7.8

職員與服務

7.2

住宿狀況
10 分評分,優異;1015 則評價中有 328 則
8 分評分,不錯;1015 則評價中有 241 則
6 分評分,一般;1015 則評價中有 209 則
4 分評分,欠佳;1015 則評價中有 99 則
2 分評分,很差;1015 則評價中有 138 則

評價

8/10 不錯

Don

多人同遊
讚好:整潔度
Staff was excellent and beach was great.
於 2026 年 1 月住了 7 晚

10/10 優異

Dejouire (lake forest)

家人同遊
讚好:整潔度、設施服務和住宿狀況
All was good and the warmth welcome and attention of the staff made it a great and memorable stay
於 2026 年 2 月住了 5 晚

6/10 一般

George

伴侶同遊
讚好:整潔度
不滿:設施服務
The Beach was fantastic. But the resort and the staff seemed tired. Friendly but not much energy. No beach parties, while shows and activities lacked energy. Beach BBQ was delicious, but only saw it once. In fairness, the weather was not great, which was not their fault.
於 2026 年 1 月住了 7 晚

6/10 一般

Kimberly Kay

讚好:整潔度
We had to switch rooms twice due to things that weren't working accurately! Once we joined Prestige, we were able to get a Loft Suite. The staff is amazing! So friendly and people friendly! The rooms can really be updated! You should allow the locals to sell their crafts inside the resort! Please change up your entertainment. It was the same as last year when we were there. Also change up the buffet at the Mahogany. The chairs at the bar are very uncomfortable. Actually a guest tipped over and fell hard to the ground. Not even drinking. We Love the seven Mile Beach! It's a beautiful resort that just needs some updates. We'll be back next year again. It's our favorite place in Jamaica ❤️ One more thing, they should have clothing with your label on it ( Azul Resort ).
於 2026 年 1 月住了 12 晚

10/10 優異

Lorna

讚好:整潔度、設施服務和住宿狀況
The Staff was friendly ! We enjoyed the food and drinks. The resort is clean. I would go back there.
於 2026 年 1 月住了 6 晚

8/10 不錯

Mandi

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Room was clean and beds are comfortable. Staff is very nice and helpful.
於 2026 年 1 月住了 14 晚

6/10 一般

Meryl

伴侶同遊
讚好:設施服務
不滿:整潔度
Excellent staff... poor management is the problem with this resort. The swimming pools, bars and grounds were beautifully maintained. The restaurants(not the plates/silverware/napkins) were very dirty and bugs and not your normal "beach" ants. If you move a table in the Italian restaurant 5 roaches come scurrying out. Dirt and dust on the glass sculpture in the Palms Breakfast restaurant with dead bugs stuck all over the place. Management needs to hire nighttime cleaning crew as the wait staff work very hard and are doing a great job. What needs to be done is outside their job duties and reflective of poor management. Front desk is a mess - need better hotel room software/communications. Rooms are hit or miss - we had a tough experience with a poor room(exposed electrical wires in the shower) but were then placed in a normal/decent room. The location is beautiful... so much potential if you get rid of whoever is running it currently.
於 2026 年 1 月住了 6 晚

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Every staff member was happy and attentive! Beautiful resort!
One of the outside bars overlooking the sunset
Nightly entertainment
Beach
於 2026 年 1 月住了 5 晚

8/10 不錯

Diane Kay

Amazing staff
於 2026 年 1 月住了 7 晚

8/10 不錯

STACY

家人同遊, 多人同遊
讚好:整潔度
Amazing staff and clean rooms our housekeeper was great Pauline did a famous job!!

4/10 欠佳

Erica Kay

家人同遊
不滿:整潔度、設施服務和住宿狀況
Check in took entirely too long and we had checked in prior to arrival. Room was great proximity to beach, pool and food(building 5 family loft). Room got wet every time it rained and shower didn’t drain well. Staff was notified and did nothing. Room service was slacking, always had to ask for towels and fridge to get restocked! Beach amazing, not enough beach towels. Food was edible, but nothing great. Not allergy friendly at all. Staff overall was not friendly, I felt like I was bothering them when ordering anything. Not very appreciative of tips. Will definitely come back to Negril but not at this resort!
於 2026 年 1 月住了 6 晚

10/10 優異

Richard

讚好:整潔度、設施服務和住宿狀況
Azul resort was perfect I had a great time
於 2026 年 1 月住了 4 晚

8/10 不錯

Destiny

伴侶同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
My stay at Azul was great. My #1 highlight of the trip was simply the staff. We enjoyed Sparkles , Collin, Dean, and Camille, they were all AMAZING. They also have lots of fun activities going on throughout the day. My only critique is the buildings themselves have a little wear & tear on the outside , looks a little worn down. Other than that our stay was fantastic.
於 2026 年 1 月住了 3 晚

2/10 很差

Yaffa

家人同遊
不滿:整潔度和住宿狀況
This place is falling apart I really deserve a full refund. It was totally misrepresented. Definitely not Gourmet horrible food and beverage..but that was the least of the issues. The beach is the only good thing about this entire experience. Save your time and money don’t stay here. I left early because of how intolerable it was.
Bed
Table in room
Mold on walls
Mirror in my kids room!
於 2026 年 1 月住了 7 晚

10/10 優異

Angela Elizabeth

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
We just returned from a week at Azul and had the best time! Our room had a beautiful ocean view from the balcony and we loved to rest out there on the lounger pod. Whether you love the local flavors or are looking for something a bit more common like cheeseburgers, pizza and pasta, there’s always lots to enjoy. If we tried something and didn’t care for it, we tried something else and kept our vacation moving. 7 mile beach is the best beach we’ve found in all our travels and those sunsets bring us back time and time again! What really makes this place though is the staff. KerryAnn and Indera made the best drinks. Marion, Kerriann, Rita and so many others made us feel welcome and cared for at meals times. Cheryl provided one of the best massages I’ve ever had at the spa (this is my second visit to Azul and second massage with her - HIGHLY recommend). Jermaine, our concierge, checked in on us every day and was a wonderful host and guide. This was a return trip for us so we were excited to reconnect with so many amazing people, including the warm smile and kind heart of Roxanne. If you’re hesitant based on others feedback, I encourage you to give this place a try, we have grown to love the people of Jamaica and this resort will give you the feel of the heart of this great place.
於 2026 年 1 月住了 6 晚

10/10 優異

Satish

多人同遊
讚好:整潔度、設施服務和住宿狀況
AMAZING
於 2026 年 1 月住了 1 晚

10/10 優異

Karina

伴侶同遊
讚好:整潔度
Most of the staff was awesome and location is truly outstanding. Hotel itself is very average 3 stars at most.
於 2026 年 1 月住了 7 晚

2/10 很差

Jeneva

My room was upgraded to a swim up suite which was awesome but then the room was without tissue the Tv didn’t work and the mini bar was not stocked with water or anything. The bathroom door was broken and jammed, We asked front desk constantly and it was noted but nothing was done.
於 2026 年 1 月住了 1 晚

8/10 不錯

Janet

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Clean room. Great staff, great beach
於 2026 年 1 月住了 7 晚

8/10 不錯

nicholas

家人同遊
讚好:設施服務和住宿狀況
The trip got off to a rocky start. When we first entered our room, the floor felt damp and there was an odd smell. The next day, after taking a shower, we discovered water spreading across the entire floor. We called the front desk, and both housekeeping and maintenance came to check it out. Although they unclogged the drain, the water problem continued. We requested to be moved, but the process was more difficult than expected. This ended up being the most frustrating part of the trip. Fortunately, the following day we were finally moved to a new room — and the difference was immediate. The new room smelled fresh, and although it still needed a bit of updating, it was much better overall. I was disappointed that house keeping didn't see that the room was so damp and there was condensation under the bed and all around. Now for the good — the staff was truly incredible. We visited every restaurant on the property, and the employees were consistently wonderful. The Palms quickly became our go-to breakfast spot. Shamaya, Shantel, and Doneika went above and beyond for our party of six. Even as we walked around the resort, they would greet us with a warm “See you later.” They truly made us feel like family. The entertainment staff was also outstanding. Flamez, Mr. Beat, Tio, and TT brought so much energy and joy to our stay — they truly made the trip unforgettable. They greeted us every day and checked in on us often, making sure we were always having a great time. Veronica
於 2026 年 1 月住了 4 晚

8/10 不錯

mark

家人同遊
讚好:整潔度、設施服務和住宿狀況
Beach area is great. Rooms could use some touchups. Showers did not work properly in both rooms and had to get them to come and fix the tv's. However, rooms were clean and a great size.
於 2026 年 1 月住了 2 晚

6/10 一般

mark anthony (Niagara Falls )

Room wasn’t up
於 2025 年 12 月住了 8 晚

4/10 欠佳

Mariya

We booked the family suit beach view room. We got a room that was run down, broken balcony door handle, stained couch, broken faucet that completely moved back and forth, poor water pressure in the shower and smelly pillows with bed sheets. The resort stated fun kids activities including sprinkles and slides. That was not the case, they had a small sized baby pool with sprinklers where there wasn't much space for more than 2 kids.
於 2025 年 12 月住了 8 晚

2/10 很差

Antoinette

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Room was not ready on time. Dirty bed linens, no blanket, no wash clothes, no gand towels and no bathroom floor post shower towel... waited over two hours for someone to come to change dirty bed and bring( two) washcloths. Got locked out the day of my husband's grandad funeral ( the reason for our trip) for 2 hours because they say the batteries died. Waited for mantanence/ security to bring emergency key, stil wouldnt work . Ultimately they had to drill a hole in our door to physically push something through door to pull the latch. My husband missed most the funeral something he will never be able to get back or redo. Tried explaining this to the management at hotel but unsuccessful they could not grasp the significance of this unsatisfactory treatment. He will never be able to get that back... beautiful hotel unfortunately we were treated horribly. Had the same two washclothes for 4 days after repeatedly asking for more. Smh. This hotel needs new management!!
於 2026 年 1 月住了 5 晚

8/10 不錯

Lindsay Margaret Lyon (burlington)

This was our third visit to Azul. I want to give it 5 stars but over the years the staff (who are literally the reason we go back) aren’t always set up for success. Yet, they work so hard to make your stay amazing. Of course the beach is phenomenal and do not miss the spa- every massage here has been magic! It would be nice if hotel management did a better job of ordering linens, towels and branded alcohol. The food has improved since our last stay but it’s still not as good as the first time. With a proper investment in renovations and amenities, this hotel would be unbeatable.
於 2026 年 1 月住了 7 晚