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Hotel 309

2.0 star property
A peaceful garden sanctuary in the middle of Manhattan, just steps from Madison Square Garden and NYU - a rare find in the bustling city

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Hotel 309 offers a quiet NYC corner with a garden retreat. Travelers appreciate the 24-hour front desk, public WiFi, laundry assistance, secure luggage storage, and help with booking tours and tickets for easy city exploration.

Reviews

5.8 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Shared Bathroom

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 249 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Located in Manhattan, a neighbourhood in New York, Hotel 309 is near a metro station. Rockefeller Center and One World Trade Center are notable landmarks, and some of the area's popular attractions include Lincoln Center and American Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Visit our New York travel guide
Map
309 W 14th St, New York, NY, 10014

What's nearby

  • A wall of wooden signs pointing to various local businesses.
    Chelsea Market
    2 min walk - 0.2 km
  • A cityscape with tall buildings, a red brick building with a fire escape, and a pathway with greenery.
    The High Line Park
    6 min walk - 0.6 km
  • A cityscape with a prominent skyscraper in the background, surrounded by trees and a pedestrian walkway.
    Hudson River Park
    6 min walk - 0.6 km
  • An ornate stone archway with intricate carvings, surrounded by modern high-rise buildings and a red brick building.
    New York University
    11 min walk - 0.9 km
  • A busy urban street with pedestrians, cars, and a large American flag.
    5th Avenue
    11 min walk - 1.0 km

Getting around

  • 8 Av. Station (W 14th St.)
    1 min walk
  • New York 14th St. Station
    8 min walk
  • John F. Kennedy International Airport (JFK)
    57 min drive

Restaurants

  • Grace's
    1 min walk
  • Ramen Ishida Chelsea
    2 min walk
  • Sappe
    2 min walk
  • Jack's Wife Freda
    3 min walk
  • Brine
    2 min walk

About this property

Hotel 309

  • Hotel near New York University
  • Close to The High Line Park and Chelsea Hotel, Hotel 309 provides amenities such as a garden. Stay connected with free WiFi in public areas.
  • Other perks at this hotel include:
    • Laundry services, luggage storage and smoke-free property
    • A 24-hour front desk, tour/ticket information and a front desk safe
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms at Hotel 309 include comforts, such as air conditioning, in addition to amenities, such as safes and WiFi. Guests reviews speak well of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Shower/bath combinations, free toiletries and hairdryers
    • TVs with satellite channels
    • Wardrobes/cupboards, kitchenettes and fridges

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property provides air conditioning in summer and heating in the winter.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel 309?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Checkout is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Market, The High Line Park and Hudson River Park. New York University and 5th Avenue are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel 309 Reviews

5.8

5.8

Cleanliness

7.8

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 1010 reviews
Rating 8 - Good. 236 out of 1010 reviews
Rating 6 - Okay. 205 out of 1010 reviews
Rating 4 - Poor. 186 out of 1010 reviews
Rating 2 - Terrible. 232 out of 1010 reviews

Reviews

Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean room. Great location. However the lack of an elevator is inconvenient. Five floors without one is hard for this old woman
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel cat made the whole stay worth it, it was a nice room, good for two people and well kept and very close to everything! but the cat was what really made us want to come back they were a wonderful host!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location next to the subway station. Room was clean and comfortable. Air conditioners a bit dated, but they got the job done. Patio area is a nice place to hang out.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mostly clean, but don't expect the same level of cleanliness as a corporate hotel. The staff was really nice and sweet. My room had a private bathroom, so it was really convenient. There is no elevator, so I had to take the stairs to the fifth floor every time.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Outdated room but very clean. Nice staff and right next to subway station. One block from Chelsea Market....wonderful location. Not as attractive as chain hotel but comfortable and clean...perfect for sleeping and getting ready for a day of siteseeing.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Dawn

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You obviously get for what you pay for. We just wanted a place to sleep in, no luxury. The place is clean, the staff is friendly and the cat is the most adorable doorman ever. Give Bronce 5 stars. Is elevators are important to you then be advised that there is no elevator here. I'd definitely stay here again to save money.
Stayed 2 nights in May 2026
Verified

8/10 Good

Robin

Liked: Staff & service
Great location so good value to quickly see all the Manhattan sights. Bed was comfortable, the showers were decent, and the staff were helpful. It's very well connected to the subway right outside, and is easily walkable to Greenwich Village, Chelsea Market, and the High Line. A few less-than-ideal aspects (air conditioning didn't work, there wasn't a remote for the TV, cleanliness of common areas could be better) but for a cheap and cheerful place it did the job for us.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very useful small kitchen, not for cooking but for heating up food. It has very few utensils and stuff, but enough to have breakfast.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Amanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

YI

We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Super close to the Subway station. The building is really old, so there are pipes in random places and there are a lot of nooks and crannies, lots of character! They are doing some remodeling/updates right now, the room and bathroom were very clean. We had an economy room so we shared with other people on the same floor, but there was never any problem. I would definitely stay again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cayley Mackenzie

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Harry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Look, let's be clear. The 309 offers cheap but safe lodging in a great area of NYC. If you choose to stay there, don't be surprised if you don't feel exactly pampered. You're not staying there to have a 5-star experience and you shouldn't complain about not having one. The shared showers/bathrooms were fine and kept pretty clean. The sheets were clean. It was relatively quiet and the AC worked on blazing-hot days. They were efficient at check-in, the staff gets you clean towels when you need them and they're very pleasant, especially given the fact that they work in a non-elevator building. The mini-fridge worked fine. But the place is sort of rundown. I've stayed in worse and spent more money. If you choose to stay there, enjoy the city and be happy about not spending $600 a night on a place to sleep.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location 10/10👍
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Affordable. Excellent location. No frills.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Collin

Disliked: Property conditions & facilities
Satisfactory but not great. The room itself was fine and the location was good. Though the hallways are in ruff condition and smell like smoke. The admin staff displayed great customer service and worked with me to change rooms when I had an issue with the shower.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small but amazing location, really good ac, they have umbrellas to rent for the day which was super useful
Stayed 3 nights in Jun 2025