I actually was able to stay in an upgraded partner hotel next door, due to the Inn being used to help refugees at my time of arrival. The room, the service, and the check-in process were all amazing. The breakfast was amazing as well. The staff was remarkable. The front desk staff, whether they worked the day or night shift, was very helpful. I went into the city and came back to find my AC leaking and had some issues with the toilet, due to the weather being so cold outside. No matter what time of day or night, the maintenance people came quickly and worked efficiently to solve the problem. This made our trip wonderful. Just to know that we had a comfortable environment to come back to and rest after a long day of enjoying the city, felt great. I would definitely stay here again.
Latia
2022 年 10 月入住 4 晚
2/10 糟糕
Emilio
2022 年 11 月 11 日
Emilio
2022 年 11 月入住 1 晚
2/10 糟糕
Katelyn
与家人出行
2022 年 11 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon getting to the hotel, the evening before I was running the NYC marathon- I came to find out the hotel is now a homeless shelter. Not only was that shocking to me- given the marathon almost all hotels were already booked. It was extremely frustrating. This hotel needs to be taken down so others can no longer book.
Katelyn
2/10 糟糕
Rudolph
与配偶出行
2022 年 10 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I showed up for my reservation on Oct 15 and was not able to get into the property after finally getting through to the hotel from my car, I was told that all reservations have been cancelled because the hotel replaced there bookings with asylum seekers that were brought to New York City
I was asked who reservation was made through and after saying Expedia I was told that Expedia sent out emails
I’ve looked through every email and never received anything!!
As a matter of fact I’ve received this email asking how I enjoy my stay and also emails from the hotel asking the same
I made this booking in August because I was attending a wedding and coming from 2 1/2 hrs away so basically we were left stranded with nowhere to prepare for the wedding and nowhere to spend the night
Thanks very good job of ruining the event!!
Rudolph
2022 年 10 月入住 1 晚
2/10 糟糕
Meghan
2022 年 10 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Meghan
2022 年 10 月入住 1 晚
10/10 超赞
Greg
2022 年 10 月 9 日
Greg
2022 年 9 月入住 3 晚
10/10 超赞
Peter
2022 年 10 月 2 日
Peter
2022 年 9 月入住 1 晚
8/10 还可以
Nur-E
与家人出行
2022 年 9 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nur-E
2022 年 9 月入住 2 晚
10/10 超赞
Denys
2022 年 9 月 23 日
Denys
2022 年 9 月入住 1 晚
8/10 还可以
Derrick
2022 年 9 月 22 日
Derrick
2022 年 9 月入住 1 晚
8/10 还可以
Lori
与家人出行
2022 年 9 月 19 日
满意:员工和服务,清洁度
The location was perfect for us. We would have liked to have a microwave in the room since there is no breakfast.
Lori
2022 年 9 月入住 2 晚
6/10 一般
真实旅客
2022 年 9 月 19 日
真实旅客
2022 年 9 月入住 2 晚
4/10 很差
Clifton
2022 年 9 月 18 日
Very small room. Mini fridge looked beat up. Microwave not available and no coffee maker in room. Why put coffee making items in the room without a coffee maker. Maid that was supposed to clean our room finished her shift luckily another maid cleaned our after we paid her.
Clifton
2022 年 9 月入住 2 晚
8/10 还可以
evan
2022 年 9 月 17 日
evan
2022 年 9 月入住 1 晚
8/10 还可以
Matthew
团体旅客
2022 年 9 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
The beds were very comfortable and they sheets were changed every couple of days.
Matthew
2022 年 9 月入住 6 晚
10/10 超赞
Mark
2022 年 9 月 12 日
Mark
2022 年 9 月入住 2 晚
4/10 很差
Michael
2022 年 9 月 12 日
不满意:住宿条件和设施,服务设施
Michael
2022 年 9 月入住 2 晚
2/10 糟糕
YOICHI
2022 年 9 月 12 日
YOICHI
2022 年 9 月入住 1 晚
4/10 很差
Vladimir
2022 年 9 月 11 日
不满意:清洁度
Bed
Vladimir
2022 年 9 月入住 1 晚
8/10 还可以
Lori
与家人出行
2022 年 9 月 11 日
满意:员工和服务,清洁度
不满意:服务设施
The online add said there were microwaves and laundry. After checking in we found out that was not accurate.