Dear Guest, Thank you very much for choosing to stay at the DoubleTree by Hilton Ningbo-Beilun , we are looking forward to seeing you next time.

尊敬的客人， 您好！ 我们很抱歉给您带来不好的入住体验。同时也感谢您能够告知我们在入住期间您所遇到的问题，让我们能够及时的改进，您所反馈的问题我们已及时对公共区域进行了除味处理。很遗憾此次未能达到您的期望，您满意对我们来说十分重要。我们希望不久后您能够再次光临，让我们有机会带给您更好的体验。

感谢您花费宝贵的时间在此留下您的点评。我们十分高兴看到您满意此次的入住体验。我们欢迎您在不久的将来再次光临我们酒店，并继续为我们提供宝贵的意见与建议！

感谢您选择宁波北仑世茂希尔顿逸林酒店，您的满意是我们的最大动力，期待您的再次光临！

Thank you for your recognition of our hotel. We look forward to your stay again.

尊敬するお客様、こんにちは! お忙しいところをフィードバックしていただいてありがとうございます。お店でのご感想を嬉しく思います。ヒルトン逸林さんは「きめ细かく心に入り、心に优しく」というサービス理念を受け継ぎ、お客様に个性的なサービス体験を提供することに力を入れています。私たちはあなたの再度のお越しを心から歓迎し、楽しみにしています。ご生活を楽しく!

Dear Guest, Thank you very much for choosing to stay at the DoubleTree by Hilton Ningbo-Beilun , we are looking forward to seeing you next time.

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

안녕하세요. 저희 호텔을 선택하셔서 매우 감사합니다. 저희 호텔 일관된 수준에 맞지않는 서비스에 부닥쳐 죄송합니다. 저희는 직원들의 서비스 의식과 태도에 대해 적절한 교육을 할것입니다. 저희는 줄곧 모든 고객님들이 뛰어난 체험을 할수있도록 노력하고있습니다.저희는 머지않아 고객님이 왕림 하시기를 바랍니다. 고객님께 더욱 좋은 체험을 가져다줄 기회를 주셨으면합니다.한국어 필요할 경우 저희 한국어 Guest Relation Officer는 손님을 위해 성심성의껏 서비스할것입니다.

Thanks for your review, highly appreciate your compliments on our hotel, where the little things mean everything, we provide genuine comfort with our Sweet Dreams sleep experience and highly- experienced staff who are dedicated to helping your stay be the very best. Thank you again and we look forward to be of service again in the near future. Cherry Zhou Director of Marketing and Communications

Thanks for your review, highly appreciate your compliments on our hotel, where the little things mean everything, we provide genuine comfort with our Sweet Dreams sleep experience and highly- experienced staff who are dedicated to helping your stay be the very best. Thank you again and we look forward to be of service again in the near future. Cherry Zhou Director of Marketing and Communications

Thank you very much for choosing to stay at the DoubleTree by Hilton Ningbo-Beilun and the compliments on team members and comfortable room. We will provide training on employee English.We try to make each guest have great experience and your satisfaction is important to us. Hope to have an opportunity to better your experience with us whenever your travels bring you back to Ningbo.

Thanks for your comments and the compliments on team members, comfortable room and food, We look forward to be of service again in the near future.

Dear Ebere, Thanks very much for your comment, looking forward to seeing you again. best regards,

Dear Guest, Thanks very much for your feedback. Hotel concierge could give you more suggestion about the surroundings, looking forward to seeing you next time.

Dear Guest, Thanks very much for your review! Please accept our sincere apologies for the inconvenience caused firstly. Your comments about the invoice and dinning problem have been duly noted and shared with our team to identify opportunities. Hope to have an opportunity to better your experience with us whenever your travels bring you back to Ningbo. Sincerely,

당신의 피드백에 감사 드 립니다. 생활이 유쾌 하시기를 바 랍니다!

Thanks very much for your review, we are looking forward to seeing you again in the future. Wish you all the best!