北美的公寓酒店

“Value for money”

“kitchen needs range hood. When trading/collecting a parking pass. Employee should be more polite, It feels like passing through customs, again. Asking questions like why are you here.”

“服務人員很有禮貌”

“房間4星，早餐3星，熱心和善的員工5星。”

“This hotel really fell short for me on the customer service front. Despite my arriving at the property before 10 PM and departing after 8 AM, I never saw any staff at the front desk. If everything had gone as planned, this could have been okay, but unfortunately there was an issue and the only way to receive any support was by chatting with the staff via the Expedia app (and one of my messages they didn’t even respond to). The room I had was dark and small and there were multiple noises heard……

“Great!”

“We had really bad experience during last night.when we really exhausted after walk all day at the park and back to the room around 8:00 pm, we couldn't enter the room because the card doesn’t work, and we have to go downstairs with all my bag looking for help. Luckily I found a nice staff who found a specialist opened the door for us and tell me there’ll be someone send a new card to me. So we wait at room thought we will get the card a couple of minutes then we could go to the pool to get some……