北美的联排别墅

“Excellent host and home. We enjoyed our stay and would definitely return again. The home was in excellent and spotless condition. Highly recommended ”

“Great stay! Lots of amenities to enjoy. Host very responsive. Would totally stay here again.”

“Average condominium, tastefully decorated but old furniture. Hand towels in guest bath looked like they were 20 years old. Well equipped kitchen. Washing machine smelled of mold so bad we couldn't use it. There is no air-conditioning in the second bedroom and they provide a portable fan instead. August in Hawaii that was not acceptable. Floors had not been swept or cleaned when we arrived, there was a lot of hair on the bathroom floor.”

“Upon arriving at the property, we noticed and were notified about construction being done on the rental unit. We were offered 50% off the rental TOTAL if we decided to stay, a full refund, or to be transferred to another property. We agreed with the office to stay and take the 50% off. A day later we received an email as if the situation was new, saying only a flat $200 "gesture of goodwill" will be offered if we decided to stay. I wrote and called back saying the $200 is under the 50% of……

“The main problem was with the rental company. They had the incorrect password listed in the notebook. When we called them, they kept saying it was correct and saying they’d get back with us. Over several hours they never re-contacted us. We’d have to constantly contact them. We were able to figure out the password which was different than the one they had listed.”