Indigo Group North London hotels
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Top North London Hotel Reviews
The Royal Horseguards, London
2/10 Terrible
"My husband and I stayed here twice. The first time on the 3rd floor and all was fine.. great view of the Thames and London Eye. The second time we were on 8th floor and it was truly awful. We unpacked and went out to meet friends for the evening. We noticed a bad smell but couldn’t figure out why. On our return we went to the bar for a nightcap. We then decided time for bed. The elevators were broken. We had to walk up 8 floors …my 72 year old husband struggled. We met another couple en route who were really frustrated and asking for help. No help to be found! The hallways we walked around trying to find our room were informative of that smell from earlier! The ceilings were leaking from roof with rain water and the carpets were sodden. Staff had put large buckets underneath but clearly not enough. The smell was disgusting of dampness and just nasty. Then our room….the heating would not stay on. There seemed to be an issue with thermostat and underfloor bathroom heater too. It was FREEZING. We had our coats over the cover on the bed to try to keep warm. Needless to say showering in freezing cold did not happen.Yes, we could have requested another room…but walking up and down stairs again was simply too challenging for my husband.The next day we left and went to a fabulous hotel in Leicester Square! The difference was truly amazing. We did try to talk to staff about our stay and were told .”it’s an old hotel”. “The elevators often break down”"
The Drey - Kensington, Earl's Court
4/10 Poor
"The floor under the bed hadn’t been swept for several days judging by the amount of debris under it. I had a very poor nights sleep as the fire alarm went off at 4am and I had to get up and check there wasn’t a fire. Only coffee, no tea provided. I wouldn’t stay there again."
Point A London Kings Cross - St Pancras
8/10 Good
"We expected the room to be small, but it was adequate. Only issue we had was the shower floor was extremely slick. We alerted the staff at checkout."
Hotel Riu Plaza London The Westminster
10/10 Excellent
"Great hotel. Quiet area. 8 min walk from Pimlico tube station. Great room. Comfy bed. Great breakfast. Would definitely stay here again."
Zedwell Piccadilly Circus
10/10 Excellent
"Room was clean and neat in a very central area for an affordable price"
Mason & Fifth - Westbourne Park
10/10 Excellent
"Enjoyed the wellness focus of this hotel and location near notting hill"
The Cumberland, London
6/10 Okay
"The hotel is a bit tried I stayed here when it was the hard rock not much has changed. We had a couple of niggles with our room not resolved. Housekeeping let themselves in early in the morning several times. No knocking which i found rude. Paid for a king size room don’t waste your money."
The Marble Arch Hotel, by Thistle
10/10 Excellent
"LOVELY STAFF AND WE WERE GREETED WARMLY AND LUGGAGE TAKEN TO OUR ROOM. RECEPTIONIST ASKED OUR PREFERENCE FOR A ROOM AND WE WERE GIVEN A GROUND FLOOR ROOM CLOSE TO ESCALATORS AND DINING ROOM. ROOM WAS EXCELLENT, PRISTINE AND WITH ALL THE AMENITIES WE REQUIRED. STAFF AT BREAKFAST WERE LOVELY TOO AND VERY HELPFUL. THIS WAS OUR THIRD VISIT BUT WE WILL BE BACK AGAIN NEXT YEAR."
Strand Palace Hotel
10/10 Excellent
"Location"