2/10 糟糕
XIAOPING
2018年04月6日
满意:客房舒适度,清洁度
不满意:员工和服务
Hugely overpriced. Looks good but actually not.
Hugely overpriced. I’m not saying that it is not a comfortable stay, but I would rate it a 5 star out of 10. Firstly, staff are not really helpful/ welcoming, the welcome drink was nice, but the waiter who served it didn’t give a single smile the whole time. We asked for two separate beds when we booked online but were given one king bed, luckily they double checked and changed the room for us. However, our luggage didn’t come for 20mins( thought they forget about this’ll lie so I called the front desk) and they finally sent them up. Secondly, the overall decoration/ furnitures/ ornaments are TERRIBLE, one of their staff all allegedly said that this is an “ ALL BRITISH STYLE” hotel, and, I’m pretty sure that the owner/s got some misunderstandings regarding the British Style ornaments