When we arrived at the property on check in day we arrived at 4:30pm. Check in time starts at 4pm. Our room was not ready when we arrived so the gentleman at the counter explained that he did not know what time our room would be ready but said we could upgrade for a $35 fee per day total of $105 plus taxes and resort fees. I feel that since our room wasn’t ready when it was suppose to be we should have be upgraded for free. When i asked about that possibility he explained that was not an option. All
He could offer was for us to wait with no expected time to be in a room. We chose to upgrade because we had dinner reservations at 6pm we have to get ready for. I will not reserve anything through Hilton ever again. Also charging your customers to park after paying for the reservation is kinda of ridiculous to me.
Domenic
2024 年 5 月入住 3 晚
10/10 超赞
Enrique,Miami
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Enrique
2024 年 5 月入住 2 晚
10/10 超赞
Qudsia
2024年05月19日
满意:住宿条件和设施,清洁度
Qudsia
2024 年 5 月入住 1 晚
6/10 一般
Kim
2024年05月18日
满意:员工和服务
Nice location to Disney Springs, and you have the bus to take you to the Disney parks. The pool was nice too.
Kim
2024 年 5 月入住 5 晚
10/10 超赞
Jessica
与配偶出行
2024年05月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, large rooms, very convenient to walk to Disney springs.
Jessica
2024 年 5 月入住 1 晚
8/10 还可以
ISAURA
与配偶出行
2024年05月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place was nice. Well kept. But it’s an older hotel and needs little up grades here and there very small details. Pool area was very nice and well kept.
ISAURA
2024 年 5 月入住 2 晚
10/10 超赞
Bobbie
与配偶出行
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super easy walking access to Disney Springs and a short hotel shuttle or uber ride to the parks. Great option for doing Disney conveniently without paying the prices of the Disney brand hotels.