Very friendly staff at the reception at Check-In. The rooms were nice and clean. The hotel was set in lovely surroundings, and the swimming pool & spa were excellent. Dining at the Waterside restaurant was excellent. The only thing that let the room down was the extractor fan was not working in the bathroom.
Robert
2024 年 5 月入住 1 晚
10/10 超赞
Vicky
与配偶出行
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great pool and sauna area.
Vicky
2024 年 5 月入住 1 晚
8/10 还可以
Janice
与配偶出行
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean , staff was pleasant and helpful , defo would recommend it . The spa was absolutely well worth it
Janice
2024 年 5 月入住 1 晚
8/10 还可以
joyce
与配偶出行
2024年05月7日
满意:员工和服务
Good experience all round had a great weekend
joyce
2024 年 5 月入住 2 晚
4/10 很差
Tony
2024年04月30日
不满意:员工和服务
My wife and I were almost killed by a driver directly in front of the entrance after a function by a driver in a red 5 door car. He missed my wife ( on her birthday ) by perhaps 9”.. I reported this immediately to hotel reception staff and the uncaring awful fiasco that followed was incredible ..to call their response useless would be kind .. we are shocked. A person came knocking on our door spouting utter nonsense… he did actually nothing at all and the dangerous driver got away with almost killing us absolutely free … following morning the woman who was apparently managing tye breakfast area was rude , dismissive, obnoxious and unfriendly. Where we were directed to sit was dirty and unkempt … we stay in a lot of hotels worldwide , and this place took the award for one of the worst experiences. Note , I left my phone number with the individual knocking our door late at night re nearly being run over in their car park .. 3 days ago , no call back .. says it all .. shocking …
Tony
2024 年 4 月入住 1 晚
10/10 超赞
Jemma and Gareth
2024年04月29日
满意:清洁度、员工和服务、住宿条件和设施
Amazing place spa was best I’ve been
Jemma and Gareth
2024 年 4 月入住 1 晚
10/10 超赞
Mick
2024年04月24日
满意:清洁度、员工和服务、住宿条件和设施
Very nice hotel & facilities the spa is amazing and the food at the restaurant was very good - would definitely stay again
Mick
2024 年 4 月入住 2 晚
4/10 很差
David
与配偶出行
2024年04月15日
不满意:清洁度、员工和服务、住宿条件和设施
Restaurant was awful The rooms are old and need updating
David
2024 年 3 月入住 1 晚
8/10 还可以
John
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
John
2024 年 4 月入住 1 晚
10/10 超赞
Lauren
与配偶出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel with great staff - only downside was the hotel restaurant where the food was too expensive.