「Arrived early and was able to check in promptly.
Didn’t use any of the amenities as was out all afternoon and eve but did have breakfast in the morning which was exceptional.
Shower was initially cold first thing but by the time I had breakfast the water was hot. I would consider staying again when I’m in the area.
The manager “Grace” couldn’t have been more helpful and was polite. Nothing too much trouble.」
「Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed...
「Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited...
「We had a great stay at this historic hotel. Check in/check out was smooth. Great breakfast selection with hearty portion. Room is clean and bed is just the right firmness that you can wake up rejuvenated without backache. We also like how they stock plenty of welcome drinks and snacks in room to give us coziness to wind down in the cool weather.」