Closed to Pisa tower we have hot water for one day on the next day we didn’t have hot water we have to take shower with cold water and the people there not kind and warm the facilities needs repair urgent action and the food is not great I try the pasta and i cook better, very limited menu.
angelo
2024 年 4 月入住 2 晚
2/10 糟糕
Nora
与配偶出行
2024年04月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We did not enjoy our stay. The access to the room was complicated. The door to the room was like a vault and complicated to lock or open. The pictures on the website were misleading. We could not wait to check out in the morning.
Nora
2024 年 4 月入住 1 晚
6/10 一般
Christopher
商务旅客
2024年04月19日
满意:员工和服务
My air conditioning wasn’t working there was a large crack in the window and many water spot marks in ceiling and wall.
Lobby was nice but location isn’t the best
Christopher
2024 年 4 月入住 1 晚
10/10 超赞
Carlo
2024年04月19日
满意:清洁度、员工和服务、住宿条件和设施
Carlo
2024 年 4 月入住 1 晚
4/10 很差
Christopher
与家人及幼儿出行, 与家人出行
2024年04月13日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
This property is NOT a 5*
It is a passable 4 at best.
Pool out of action, wasn’t made aware we came. As a family of 4, was the reason we came.
No air conditioning in the room.
Areas in need of updating and repainting in common areas.overall, would not stay here again if I was looking for a 5* hotel.
If I knew it was 4* and pool would be out of action I would be happier as I would have gone elsewhere.