We had multiple bug issues,and it was addressed multiple times. It was to the point they were in the bed and we had to change bed linens during the night when we would get back from going out. There was no housekeeping at that time so we did it ourselves and also had to clean the bugs as well. There was hundreds we sprayed them with spray they gave and had to sweep them into a dust pan. Also the room had a strong stench of mildew. We also had a cockroach in the room. I understand this is a volcanic island but it was not just a “handful” of bugs it was literally hundreds and we have pictures to show. No one should have to deal with this when on vacation. If you do stay here I suggest you do not unpack your bags and make sure to keep them zipped up so you don’t chance bringing anything home with you.
Selena
2024 年 5 月入住 10 晚
4/10 很差
Ashley,Fall River
2024年05月30日
不满意:清洁度
Ashley
2024 年 5 月入住 10 晚
10/10 超赞
James E
与配偶出行
2024年05月9日
满意:清洁度、服务设施、住宿条件和设施
Nice Facility. You will need a car to explore this island. The winding roads will test your skills. Restaurant was ok. Friendly folks.
Would stay again if we return to the island!
James E
2024 年 5 月入住 4 晚
10/10 超赞
James
2024年04月22日
满意:住宿条件和设施,清洁度
Lovely stay. Warm indoor pool was fantastic for our toddler. Quiet, safe, great breakfast. Beautiful grounds
James
2024 年 4 月入住 4 晚
10/10 超赞
Glennyce
与配偶出行
2024年04月22日
满意:住宿条件和设施,清洁度
The front desk staff were informative and helpful in helping us plan our day. They made dinner reservations for us. They made our stay very special. We would stay with them again.
Glennyce
2024 年 4 月入住 4 晚
6/10 一般
theresa
与配偶出行
2024年03月19日
Food was not great
theresa
2024 年 3 月入住 13 晚
8/10 还可以
Lourenco Paulo Rego
2023年11月4日
满意:住宿条件和设施,清洁度
Lourenco Paulo Rego
2023 年 10 月入住 9 晚
8/10 还可以
Elizabeth,Toronto
与家人出行, 与配偶出行
2023年11月1日
满意:清洁度、服务设施、住宿条件和设施
I love it there, I have been going every year x 6 years!!!! Professional, friendly and efficient staff!!!
Elizabeth
2023 年 10 月入住 13 晚
10/10 超赞
Fabien
2023年10月10日
满意:客房舒适度,清洁度
Hôtel très agréable et surtout un accueil à la réception en français par un réceptionniste très compétent, serviable et accueillant merci pour ce séjour