Puerto del Carmen Family Hotel

"Really enjoyed our stay! The staff were so friendly and kind. We had a room right by the pool which was super!"

"Great value for money. Hotel in excellent condition."

"Beautiful hotel, with a lovely, quiet adult only pool..perfect for chilling at "

"Great place to stay for Porter del Carmen old town and harbour. Accommodation is great value for money as a whilst the food in the restaurant was limited choice, it was fairly good for all inclusive buffet. We enjoyed our stay here but was mainly a base for us. Be warned that the property is on s hill with lots of steps so if you have mobility issues then this isn't the property for you. Otherwise give it a go, it's good value for money and plenty of bars and restaurants within a few minutes walk. The main resort strip is about 15 minute walk. "

"From the first moment we entered the hotel the staff we exceptionally friendly and pleasant. I will definitely stay again.."

"Had a great time at this hotel. The apartments are much bigger than I was expecting"

"Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay."

"Staff were really helpful. Everything we needed was at this hotel. We would book again!!!"

"Great "