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Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 9:00 PM, pool cabanas (surcharge)
Lobby lounge
Couples treatment room(s), sauna, hot tub, steam room, body treatments
View from property
Outdoor banquet area

Popular amenities

  • Pet-friendly
  • Bar
The current price is HK$2,714
HK$2,714 total
includes taxes & fees
28 Jul - 29 Jul

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Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View King

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Tropical View Double

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Partial Ocean View Double

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

8.0 out of 10
Very good
(1 review)

Highlights

Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Partial Ocean View King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite King

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Tropical View King

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Master Suite Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 934 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Master Suite Ocean Front

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 934 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Family Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 1066 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Partial Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite -6 guests- Junior with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Family Suite -6 guests- Junior with Sea View

  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Double Room Junior with Garden View

1 bedroom, premium bedding, down duvets, free minibar

Double Room Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Master with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Master with Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Double Room Premium with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Double Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Partial Sea View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, down duvets, free minibar

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 14 min drive - 10.2 km
  • Moon Palace Golf Club - 14 min drive - 10.9 km
  • Puerto Morelos Beach - 21 min drive - 17.5 km
  • Petempich Bay - 23 min drive - 14.3 km
  • Puerto Morelos Town Square - 24 min drive - 20.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury family-friendly property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar and a poolside bar. With a white sand beach, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub or a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking and valet parking
  • Luggage storage, 3 meeting rooms and tour/ticket information
  • A ballroom, wedding services and a front desk safe
  • Guest reviews speak highly of the family-friendly amenities, pool and helpful staff
Room features
All 553 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Childcare services, free infant beds and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Showers, free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and ceiling fans

All-inclusive details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Ziplining
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Theme parties

Languages

English, Spanish

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8.6 out of 10, Excellent, 1,265 reviews
The price is HK$1,984
HK$1,984 total
includes taxes & fees
24 Aug - 25 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Himitsu
  • Oceana
  • World Cafe Buffet

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre (12,208 square foot of space)

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Dreams Natura Resort Spa
Now Natura Riviera Cancun
Dreams Natura Riviera Cancun
Dreams Natura Resort Spa All Inclusive
Now Natura Riviera Cancun All Inclusive
Dreams Natura Resort Spa Optional All Inclusive
Now Natura Riviera Cancun Optional All Inclusive
Dreams® Natura Resort Spa Optional All Inclusive
Dreams Natura Resort & Spa - All Inclusive Puerto Morelos

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?

As of 25 Jul 2025, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on 28 Jul 2025 start from HK$2,713.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is just steps away from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

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Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 729 out of 1445 reviews
Rating 8 - Good. 340 out of 1445 reviews
Rating 6 - Okay. 160 out of 1445 reviews
Rating 4 - Poor. 112 out of 1445 reviews
Rating 2 - Terrible. 104 out of 1445 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Milutin

Liked: Cleanliness, amenities, property conditions & facilities
Great resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property. Very friendly and helpful staff. Great resort for families.
Stayed 7 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
The food was really good. Really good service in the pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great food and activities for all ages. The spa was also lovely.
Stayed 4 nights in Jun 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice & clean, the staff are very friendly & accommodating. The food is what you should expect at an all inclusive resort, the hibachi, Mexican & Italian restaraunts are pretty good, better then the usual buffet but you will need a reservation.
Stayed 6 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants have good authentic food. Having an app for activities makes it easier to plan the day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Excellence day for families and couples. Great layout at the property with amazing food choices throughout entertainment during the day and evening was fantastic. Great entertainment staff and service staff on the property. I would definitely go back.
Stayed 6 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. A lot to do for kids. Workers were extremely friendly and catering. Could’ve cleaned around the pool areas more.
Stayed 5 nights in Jul 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property all around, especially if you have kids!
Stayed 5 nights in Apr 2025

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and the staff was great. Food was on par with other all inclusives I've been to. Waterslides and lazy river were a great addtion for my 9 year old son. but I personally didn't vibe with this
Stayed 6 nights in Jul 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but just the strong smell of seaweed everyday.
Stayed 3 nights in Jul 2025

8/10 Good

doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel.dont have a good beach front.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anjenette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fabulous, the staff were very attentive to all your needs and place was a “TEN”. Food could’ve been better but the drinks made up for it
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine Fiorela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the preferred options the concierge and overall everyone was helpful and pleasant
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim out room was terrific even though the water in it was cold. Spacious and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shilpa

Liked: Amenities
Great
Stayed 4 nights in May 2025

10/10 Excellent

Taif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean stuff friendly fast check in good room service 7 restaurants Most of them are good
Stayed 4 nights in May 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect size for kids to walk around themselves.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa
Stayed 3 nights in Mar 2025

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service, amenities
Food was poor quality, service was rude and snappy , rooms were dirty , activities were minimum and only open certain times in the day.
Stayed 5 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort, food was good, staff were nice. Biggest problem was the temperature of the room, it would not get cool enough to sleep comfortably.
Stayed 5 nights in Jun 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly resort. Staff was amazing and kept the whole day interesting. Very low/no mosquitos or insects seen on the property. The variety of activities were safely run and enjoyable. I would recommend this for a family that isn’t looking to leave a resort.
Stayed 4 nights in Jun 2025

10/10 Excellent

Afolabi

Liked: Cleanliness, amenities, property conditions & facilities
Nice customer service and property is a great state except for not having smart TV in the rooms we stayed in. Aside that it’s a very good place for a get away or vacation. We went for a family wedding.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
We will definitely be coming back, everything and all the staff go above and beyond. If anything my only concern is the rooms A/c. Other than that, Thank You For Making a Memorable trip for the Martinez Family!
Stayed 4 nights in Jun 2025