Here’s the good:
- kids club
- activities around are sufficient
- a few restaurants are really good if you get to try them
- no cards for towels or bands, pet peeve of mine
Here’s the bad:
- a lot of it is “app” driven, the human element is sometimes lost
- if app doesn’t work, well that’s “corporates” problem
- Mexican restaurant had poor choices for kids, no real nutritional value noted
- be prepared to wake up as early as possible to get a chair - it’s wild - cruise ship like.
- the U18 crowd need their own bar for drinks, waiting for 8 slushie drinks with different colours isn’t fun
Overall I’d say ok - but not somewhere we’d return.
Colin
於 2025 年 7 月住了 4 晚
10/10 優異
Aniceto
親子同遊, 寵物同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best customer service,Kindly People and Good Resort to stay
Aniceto
於 2025 年 7 月住了 4 晚
10/10 優異
Javier Alejandro
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sargazo afectó a la playa
Javier Alejandro
於 2025 年 7 月住了 6 晚
2/10 很差
David
2025 年 7 月 21 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Horrible. Concierge was the only area of the resort that actually smelled good. Probably due to the air freshener. But the rest of it, smelled horrible. All the food served the location was not good. I figured we were in Mexico, how could they possibly mess up tacos and fajitas, well they did. They couldn't even get a basic hamburger to taste good. The water in the pool was dirty, there was a scaly film over it. They only have limited selection of beer, such as Heineken, dos x and a light beer. That is all. Every restaurant required a reservation, if you didn't have one you would have to eat at the buffet or get room service. This was the only time we have ever gone to a all inclusive resort where we actually lost weight because of the lack luster quality food served at the resort.
The cookies at the Coco Cafe had no flavor. Which is surprising, how can anyone me up cookies. Not to mention the poor working conditions in that cafe
The poor girls who work in the cafe have to endure the hot humid condition in the cafe. It seemed that the AC was never working at that location during our stay.
The whole resort smelled like sulfur.. in other words it smelled like fart. The property has crocodile warnings around it. So if your looking to get bit. Head out to the beach and try your luck. I would not recommend this place not will I ever return
David
於 2025 年 7 月住了 5 晚
8/10 不錯
dan
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was nice and the staff was great. Food was on par with other all inclusives I've been to. Waterslides and lazy river were a great addtion for my 9 year old son. but I personally didn't vibe with this
dan
於 2025 年 7 月住了 6 晚
10/10 優異
Henry
親子同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well maintained property. Very friendly and helpful staff. Great resort for families.
Henry
於 2025 年 7 月住了 7 晚
8/10 不錯
doris
家人同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel.dont have a good beach front.
doris
於 2025 年 7 月住了 3 晚
10/10 優異
Beatrice
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great, but just the strong smell of seaweed everyday.
Beatrice
於 2025 年 7 月住了 3 晚
10/10 優異
Jonathan
家人同遊, 伴侶同遊
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
Excellence day for families and couples. Great layout at the property with amazing food choices throughout entertainment during the day and evening was fantastic. Great entertainment staff and service staff on the property. I would definitely go back.
Jonathan
於 2025 年 7 月住了 6 晚
10/10 優異
IVAN RICARDO
家人同遊
2025 年 7 月 15 日
讚好:整潔度、設施服務和住宿狀況
Un resort para repetir, lo mejor de todo el aire fresco natural en el lobby
IVAN RICARDO
於 2025 年 7 月住了 3 晚
10/10 優異
VICTOR
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
The property is nice & clean, the staff are very friendly & accommodating. The food is what you should expect at an all inclusive resort, the hibachi, Mexican & Italian restaraunts are pretty good, better then the usual buffet but you will need a reservation.
VICTOR
於 2025 年 7 月住了 6 晚
10/10 優異
FERMIN A
伴侶同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Excelente servicio , buena comida , mucha variedad y las bebidas de maravilla , licor de buena calidad!!!
El Spa, increíble!!!!
Lo que mejoraría sería las actividades en el área de la alberca que usarán mejor equipo y micrófonos para los jóvenes de entretenimiento…
FERMIN A
於 2025 年 7 月住了 4 晚
8/10 不錯
Christopher
家人同遊
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
We generally enjoyed the stay and had a great week. There were a couple of disappointments. We'd stayed at Dreams resorts before and the food and food options were a highlight of our previous stays. That was not the case this trip, the food was good but below our experiences and expectations. The other issue was the number of weddings and how when a wedding was going on it shut down access to the pools and beach. There were multiple weddings most days that often forced all of the non-wedding guests into smaller portions of the pool and pool deck area.
Christopher
於 2025 年 6 月住了 8 晚
6/10 一般
Brenda
親子同遊
2025 年 7 月 10 日
不滿:整潔度、職員與服務和設施服務
Food was poor quality, service was rude and snappy , rooms were dirty , activities were minimum and only open certain times in the day.
Brenda
於 2025 年 7 月住了 5 晚
10/10 優異
Alex
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The restaurants have good authentic food. Having an app for activities makes it easier to plan the day.
Alex
於 2025 年 7 月住了 4 晚
8/10 不錯
Lee
家人同遊
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
Beautiful resort. A lot to do for kids. Workers were extremely friendly and catering. Could’ve cleaned around the pool areas more.
Lee
於 2025 年 7 月住了 5 晚
10/10 優異
Brenda
家人同遊
2025 年 7 月 9 日
讚好:整潔度和住宿狀況
The food was really good. Really good service in the pool
Brenda
於 2025 年 7 月住了 4 晚
6/10 一般
Toria
2025 年 7 月 5 日
Toria
於 2025 年 6 月住了 4 晚
10/10 優異
Jenna
2025 年 7 月 4 日
讚好:整潔度和職員與服務
Jenna
於 2025 年 6 月住了 4 晚
4/10 欠佳
neftali
2025 年 7 月 3 日
They set rules in the resort but nobody follows them. For everything is reservation and when the people finish eating the ones that did reservation they dont do walk ins for the others. Thats whye andy family we would try to reserve 2 restaurants at a te because by the time we wanted to reserve for the next day there was nothing available and we wanted to try all restaurants. There based of reservation.
They dont explain certain things when they welcome if it wasnt for someone else about the check out then we wouldnt be able too check out on time because our flight was early in the morning theres no one in the lobby early in the morning to help you check out you have too check out a night before you leave.
We wanted to get room service to get food in our room just because we spoke spanish they took long too bring food but little they know we u.s citizen the next day we did the same thing and spoke English and brought our food real quick.
Which they should treat everyone equally no matter the race.