银港的度假村

“The room was clean, but I didn't know about the was cleaned every day or the towels changed and when we called down stairs they explained that if we wanted the room cleaned every morning we had to pay extra for the cleaning and extra for the towels. I think that is something that should be explained at check it.”

“Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that……

“This listing is a scam and should be removed. We got to the property and was told there was no reservation and the confirmation number didn’t exist. The host didn’t respond to us or Vrbo after multiple attempts. ”

“The property location was excellent with many local restaurants and bars within walking distance of the resort. The room itself was very nice, however the amenities and features inside the room left a lot to be desired. This is not a place where you come to make your own meals as the utensils Etc are sparse the property itself looks like it needs more attention to maintenance especially around the pool chairs which again there were not many of our patio door did not lock the entire time we were……

“ocean view. Maintenance not responsive.”

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