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“Not for anyone with mobility issues. All stairs and hills. Nothing indoors so if it rains your only option is a very small casino or the lobby bar at Tropicana. My partner slipped on wet lobby floor and broke his nose and we got no assistance. Luckily a guest was a Canadian doctor who assisted us. All 4 of us had food poisoning. Property smelled of sewage and mold. Mini bar in room never stocked. Unless you are a member you are treated poorly by staff. Beach was unusable. Waterfalls at pools……

“只有一樣嘢不好：跟前台說我們的電話壞了到最後一天都還是沒有人來修理”

“Could barely see the ocean. They put us on the ground floor right next to the snack bar and truck delivery for that food service. It was terrible.😳😩 Took longer to check in this time three different folks kept saying 15 more minutes 3 different times we finally went to the room and it was ready. So we got our luggage to room and never heard from front desk. Our TV had to be replaced after 3 times reported not working. Had to have AC reset and my daughter next door was using blow dryer and blew……

“Power was down all the time, rooms were horrible Food was ok not to much variety ”

“Good ”

“Very good”

“The staff was amazing! The receptionists, cleaning crew, restaurant workers, etc., were all kind and helpful. Also, the location, right near the ocean, was awesome. If you enjoy being right next to the ocean, this is the place. Lastly, for being all-inclusive, I thought the food was pretty decent, not great, but decent. On the other hand, my room was definitely dated. The shower barely had any water pressure, and the mattress was very uncomfortable when sleeping on my back or side. My……

“Rooms were a bit outdated, staff was super friendly! Buffett and restaurants were amazing and the experience overall is highly recommended ”

“We enjoyed our time but wish there had been more variety on the buffet day to day. The evening entertainment shows were great. Room was comfortable. Housekeeping came in unannounced every morning to take our towels. Would have preferred that they left them until they cleaned later in the day”

“Great location, staff, food, pool and cleanliness only criticisms are there are no food or drinks available at the hotel after 10pm, the water in the shower also was never warm (room 205)”

“I had an amazing time! Everyone was so welcoming and helpful!”

“I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind,……

“No se veía el mar pero tenía el Jacuzzi de agua caliente estaba detrás de mi cuarto. Las piscinas estaban con arena o animalitos. El bufet daban prácticamente lo mismo todo los días. ”

“This place was great. The main reason was the staff. They were so friendly and helpful. Will definitely be coming back. ”

“Great ”

“The ocean was not visible but you can hear the waves crash Agatha shore. Very relaxing. Pool was clean. Staff were cool. Didn’t bother much on both ends. Secure area. ”

“The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking.”

“I felt save in this property I met the owner of the property who is very pleasant and he makes sure everything is under control . I will visit Punta Rucia Lodge again ”

“The rooms were clean, there was a little mold in the shower, which a little spray of bleach would solve in a few minutes. But the whole place was comfortable, super clean. The staff always super friendly, the grounds were an amazing. The food was great, the location was perfect. We will be back next year , all ready planning. ”