Diamond Resorts Puunene hotels

"Rooms were clean and good location "

"Every things are very good! Nice staff! Ocean view super beautiful "

"We were a party of 6 spread into 2 rooms. We were in the tower, which was fine- although not that convenient since we were at the kids pool everyday, which is on the other side of the resort. The housekeeping service was excellent- never disturbed us - always working around when we were out. Rooms were left tidy and clean. Mostly, we spent our days at the kids pool. Chairs were plentiful and service was top notch. Easy to order lunch and drinks without having to go anywhere. Pool was really awesome for kids to play at and the water slides were great. Always kept clean and accessible. Towels and complimentary sunscreen were amazing. Our kids also enjoyed the lobby area and games room. We had a family member babysit kids in this area while we went for dinner and it was easy to keep them all entertained. The resort shops had nice beach wear and the store has whatever you might want. We didn't rent a car and felt that we had a great time staying at the resort all week. Small groceries and hot/cold deli is available across the street at Island Grocer. I would have liked a fridge that was a little bigger. The shops at the mall across had nice summer clothing and I bought some new pieces there. We ate at the buffet a few times and the food was delicious and the value was good if travelling with kids 5 and under. There was low cost DIY laundry at the bottom of tower- which we appreciated. We had a wonderful holiday!!"

"We had the ocean view suite and we could see the ocean and the pool. Our suite had 2 balconies (one in the master bedroom and another off the living room). The kitchen area had everything we needed to prepare our meals. It was also a bonus that we had an in-suite washer and dryer. Overall a wonderful experience "

"Room is small and "

"Very nice place not a lot of activities to do and only has 1 shop. Could use a better way of letting people know what and where the limited activities were "

"Booked an ocean view and loooved sitting on our balcony watching the whales every day. Could live there! The staff was great and the leaving ceremony was cute and emotional. If you’re going for a pool, this probably isn’t your hotel. It’s one small pool (we never used) Good walking distance to the other hotels and 5 min beach path walk down to whalers village where you can always shop and grab food. It’s a small resort but… not always a bad thing, I realized. "

"The problem with the hotel was the beach. It was dirty and there were garbage everywhere. Also, the staff weren’t necessarily mean, but t OK maybe later"

"Partial ocean view as promised. Food good but not outstanding and food prices were ridiculously high ( $60) for breakfast buffet. It was nice but very busy and noisy at times because of so many people. Nice luxury hotel but didnt always feel like the relaxed pace we have expected from Hawaii."