拉海纳拉海纳市中心酒店宾馆住宿限时优惠

“Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out.”

“客房乾淨舒適，員工服務好，無敵海景，lounge 食物尚可”

“Spent my 34th birthday here at Black Rock. AMAZING experience. Honestly it was the trip of a lifetime. Thank you!!”

“Older resort, with an okay pool. Unfortunately when we got there they told us they had overbooked and our original room was not available, however, the staff was very accommodating and offered whatever they could to still make our stay wonderful. The resort itself is very close to many wonderful beaches, steps away from black rock beach and very close to baby beach for little ones who can’t handle the big waves yet :)”

“Resort was cool. However, we didn’t have towels for our bathroom and tried for the 4 days we are there to get towels it was always some excuse.. everything else was nice. Just bring a towel for yourself lol”

“The whole experience was great, the staff, the pools, the beach is steps away, a very nice shopping center is only a 15min walk.”

“员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。”

“The room is clean and view is awesome.”

“3 out of 5 overall”

“There needs to be open and appropriate communication with the property. Do not sell Ocean View rooms when the rooms face a parking lot and nothing by the ocean or with a view.”

“Views worth every penny. Small crowds, no high rise resort noise. Everything was great.”