伦敦大学玛丽王后学院

Perfect stay in London! Absolutely clean and comfortable, the location is great too, convenient for transportation to every spots.

第一天晩上的房間電力不穩定，燈光會突然turn off,床會不時發出聲音，隨便輕輕翻個身，床都會發出聲響，根本不該拿出來銷售，非常不符五星級酒店水平。 浴室備品住了四晩都沒有補充，非常離譜。

I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I paid so much money for about 6 nights but resulted I got the room with such bad view. Could you please check if they provided the incorrect room type for me?