Lansing Regal Lansing Mall Hotels

"I stayed one night. It was for business. The room was comfortable and clean. Everything was nice. Staff was pleasant. Nice selection for breakfast in the morning. I have no negatives for this hotel. I would recommend."

"This is a decent place to stay near family centered activities in Lansing."

"I did not use the gym,but did observe others using it. I was there on a family matter. Location was a key concern because people came from Ann Arbor, Hastings & Kalamazoo.It worked out very well for all."

"Room was great nice and clean , the staff as always was top notch, I love the location almost everything is within walking distance or a short uber ride .. the coffee shop isn’t great at all and the staff there was awful.. lesson learned never again but other then crappy coffee & an inept staff member I was pleased "

"The staff was nice but the phone was disconnected, the carpet didn't looked vacuumed. The pool was dirty. Breakfast was good."

"It was alright, older rooms but staff was nice"

"Meh, it's okay, nicely appointed hotel overall and room. however, our room smelt a little dank. It could have been clearer, I one of those wackos who pay attention to detail and dust on lights and baseboards is sign that cleanliness is average. It's a higher end hotel for the area , so there should be expectation of excellence they should strive to for. Also, no dress code staff is required to adhere to, it's apparent at check-in, friendly, but whatever they want to wear that day is what you'll see greeting you. I'm all for being and expressing who you are, but at work, there should be a level of professionalism any good hotel would want to showcase. The valet and bar staff are good to go and also friendly. Parking is not available on site, but there is a fee based parking garage a block away. "

"They didn't clean our room until the last night... We took out TRASH TOOK OUT TOWELS Had NO Door between front room and beds Had to change 3 different times Room key rekeyed 3 times first day 2nd day Twice 3rd day once...We were LOCKED OUT OUTSIDE...VERY INCONVENIENT... I DESPERATELY NEED A 1/2 PRICE DISCOUNT..."

"The rooms were fairly clean, they could use attention to detail as there were areas that could have been better. The halls smelt bad like moldy cheese and at times weed. Staff the lady that checked us in was nice but we did have some rude staff members at least would assume they were staff as no one had a uniform. Pool was nice. It was very loud at times as the rooms are not well insulated. "