“Front desk lady was not very attentive upon checkin. She neglected to inform us of complimentary beach towels that could be checked out at the front desk. She also would not pick up the phone when we attempted to call about 20 times. Never picked it up even after we verified we were calling correctly. The room sign said it was a nonsmoking room and a $50 fee would be charged. The room smelled like smoke and a cigarette butt was on the balcony. A sign in the room also says $50 charge if any of……
“Front desk lady was not very attentive upon checkin. She neglected to inform us of complimentary beach towels that could be checked out at the front desk. She also would not pick up the phone when we attempted to call about 20 times. Never picked it up even after we verified we were calling correctly. The room sign said it was a nonsmoking room and a $50 fee would be charged. The room smelled like smoke and a cigarette butt was on the balcony. A sign in the room also says $50 charge if any of……
Monica