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"Staff was great!"

"Our stay at the Shibuya Excel Hotel Tokyo was excellent from start to finish. The staff were welcoming, polite, and very helpful—they even refrigerated my medicine and ice packs for our return trip, which I really appreciated. They also delivered extra pillows to our room quickly with a smile. The room was spotless with a perfect view right over Shibuya Crossing—an unforgettable sight at such a reasonable price. The size of the room (and the bed!) was just right for two adults, and we were very comfortable. The private bath was clean, stocked with earth-friendly products, and featured a bidet toilet. The water pressure in the shower was incredible—it could do it all, anything from watering a houseplant to power-washing a driveway, at whatever temperature you like, all at the turn of a knob. Towels were thick and absorbent, and thoughtful touches included a full-length mirror, two comfy chairs with a coffee table, a desk, small TV, and a fridge with a built-in thermometer—perfect for anyone who needs to monitor medicine storage. Blackout curtains ensured a great night’s sleep, and the hotel itself is beautiful, with a nice restaurant and café inside. Right outside, there’s a great food market and a French pastry shop, and of course you’re right in the middle of everything Shibuya has to offer. There was even a free interactive ghost story attraction nearby—but I was too much of a scaredy cat to try it since one of the features was spooky sounds coming from all directions!"

"This was my first time staying at Villa Fontaine, and it was a great change of pace from the Park Hotel. The staff was friendly and helpful, which made the check-in process very simple. Villa Fontaine was easily accessible after a long international flight, modern, and conveniently surrounded by food/retail shops. Located in the Haneda Garden, the hotel was exactly what I was looking for and the best option when flying domestic the next morning. Breakfast can be added for a fee, but there are restaurants of all sorts in the near vicinity (including a Lawson right by the entrance). Need to unwind? The hotel offers onsen (hot bath) tickets separately or as a package with the room. There are a variety of room types to book, including family room with 4 or more beds. I booked a “run of the house” room and it was spacious, clean, and comfortable. I will be staying at this hotel again in October and look forward to see what their other rooms are like. "

"Great staff and rooms, no hotel facility and breakfast is basic."

"Staff were outstandingly helpful and polite. Close to the underground stations"

"Excellent location & amenities "

"The four of us enjoyed our stay"

"No better place to stay in all of Tokyo than Daiba. The hotel was first class, the breakfast buffet was incredible, and the location was primo!"

"Clean & modern. Exceptionally friendly and attentive staff."