Tulum SFER IK Hotels

"Amazing experience and beautiful resort. Professional staff and great hospitality. Will sure go again."

"Clean room. Great staff!"

"Gorgeous boutique property with direct beach access and friendly, competent staff. "

"Staff friendly, clean room, nice pool and perfect location."

"Our stay was perfect and Melanie was our tour guide, she was awesome!! I highly recommend her"

"We loved our stay! The room was exceptionally clean, the staff was very friendly and accommodating, and the complimentary breakfast every morning was so delicious."

"This place is all aesthetic illusion and zero substance. The beachfront location and kind staff are the only things keeping it from being a complete write-off. The rooftop pools—one of the main booking draws have been stripped of their appeal. They’re now covered by a solar awning, blocking nearly all sunlight. A rooftop pool with no sun is a design failure. You also can’t order food or drinks up there, making the space feel pointless. Worse, it’s in rough shape—cracked, broken wood slats and a noticeable wobble underfoot make it feel neglected and borderline unsafe. The restroom and changing area are embarrassing. Think rundown dive bar, not boutique hotel. One door was hanging off its hinge, the other didn’t lock. Cleanliness was also an issue. The pools and hot tubs were visibly dirty, which is unacceptable at this price point. The “$100 room credit” is misleading. It only applies to alcohol and only at a restaurant that closes before dinner hours, making it nearly useless. The staff does their best—they’re the only bright spot. Unfortunately, the food and drinks were consistently disappointing. This place sells a polished fantasy online but fails to deliver in reality. Spend your money elsewhere"

"Breakfast was great, service was amazing and location was excellent. Easy to walk to most places"

"Great relaxing grounds. Concientious and friendly staff. "