Saffron Walden Hotel with Pool

"Food menu on website did not match reality. The prices had also changed, in some cases more than 10% Lots of new staff who were not knowledable, helpful or some were not even very polite. Service in the Restaurant was very poor. Long wait times. Eventually got a table, but then sat waiting for a menu and then to order. The menu now on offered is a lot worse than previous menu."

"Carpets and famous wine tower in need of a refresh but still an excellent solution for travellers. The bar and restaurant staff are 5* friendly and efficient "

"Relaxing "

"Really good breakfast options, healthy food plus lovely fry up."

"Very convenient. Clean, and with helpful staff. However, the in my room did not work, nor did the bedside low lights (so the only options were full lights or no light at all) and there were no plug sockets near the bed, only USB ports. "

"As a regular visitor to Down Hall, it was another much enjoyed experience. "