“Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that.
Also……
“Average stay, tv not receiving signal, boiler broke down, although owner came out to fix within a few hours. Very poor welcome pack (small bottle of milk). No logs or kindling for log burner. View from back of cottage spoilt by messy and junk strewn garden. Nice location with good pubs in village that did good food, just check what days they open.”
