Beijing Sanlitun Road Hotels

"Thr Wifi isnt working. The fridge wasnt working as well. "

"Hotel was lovely and so was the staff ! Needed additional laundry detergent for the machine and asked at the reception and no problem at all, always had new water bottler an new/clean items at the room. "

"Very good experience "

"Clean room, great amenities and services. The staffs picked up my package and offered to deliver to my room. "

"The rooms are extremely dated, the cleanliness standard is really poor. The linen had holes, I found hairs on my pillow. Notable build up of dust in the unit with the fridge and behind the desk. I have terrible dust allergies so this was not great. The pillows smelled and the bathroom shelves had mould as well as the grout. The taps were limescale, the bathroom amenities were almost never refilled, (toothbrush, toothpaste) the hairdryers are at least 10-15 years old. Outlets falling off, heavily stained lobby carpets and extremely old and yellowing telephones. The breakfast is 70% reheat of last night's or night befores dinner - I am 100% sure of this being true because I arrived at 6:30am for breakfast, which is when it opens, and the noodles were cold in the tray currently warming up. Breakfast options are very poor and gross, the fruit selection is even worse. If you don't know what a 5 star hotel looks like, then go ahead and book. Had to change my room because of cleaning issues, but you simply cannot fix so many management issues. This is no fault of the reception who tried their best to accommodate but if you're going to be handing yourself stars this was worse than a 3 star hotel. I've stayed in hotels across the globe and this is by far the worst. I lost numerous hours trying to resolve housekeeping failures that shouldn't be my job. Wouldn't recommend this to anyone."

"This is not at the usual standards of a US 4 seasons. More like a 3 star US hotel."

"The room is very clean and bright inside. Plus it is in an excellent location, which is near sanlitan with good foods around. Close to the metro station. The buffet breakfast is great with a lot of food selections. They replenish the food very often and the. The serving staff and station chefs are friendly and helpful. Duty manager, Jerry zheng, is very helpful with dealing with the room matter. He resolved the room matter quickly, so we had a wonderful stay at this hotel. "

"Great place, clean, warming service and staffs"

"Very nice hotel and in a good location. "