威尼斯聖赫勒拿島酒店住宿推介

「Disappointed 1. AC water dripping from the ceiling all night 2. Cleaning staff left the tissue paper inside the bidet instead of where it’s supposed to be Not up to the IHG standards I expected」

「Super Lage. Große Räume. Sauberkeit und Zustand der Wohnung üblicher Standard für Italien/Venedig. Leider war das Hochbett defekt, daher mussten sich die Kinder ein Bett teilen, was jedoch problemlos ging.」

「The Hotel location provides a private and relax environment for holiday in Venice. Good: Accommodation - the room is quiet and tidy. Room service is excellent, in room dining is good too. Staff - all the staffs are friendly and helpful. Food - quality of in room dining and restaurant are good. Bad: Toilet is too old for 5 stars hotel, there was only bath and no shower. There was no cover for the bath which makes it’s difficult to shower.」

「Very nice hotel, very good customer service. Highly recommend if you would like to stay in Lido」

「第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？」

「very cute 」

「We arrived at 12 ,kindly ask for luggage storage only ,but the lady on the counter says let me see what can I do for you ,then we are checking in to our comfortable room ,with bottle of champagne welcome us!we love the location,we love the atmosphere and everything about this hotel.we have very bad experience with the previous hotel in Mestre. I will tell all my friends to stay in this lovely hotel if they can to Venice.」

「酒店服務十分好，整潔衛生，職員的服務態度一流。十分推薦」

「Wonderful location (just couple mins away from Accademia Bridge) with very friedndly and helpful staffs. Highly recommend this hotel for your stay in Venice!」

「Hotel war klasse! Beim Frühstück gab es viel Auswahl, das Personal war sehr freundlich und zuvorkommend. Auch die Zimmer waren sauber.」

「Pensione Accademia is a rare find—set in a beautiful historical building with lush front and back gardens, which is quite unique for Venice. It’s quiet and peaceful, yet just a short walk to the Accademia vaporetto stop. Rooms are spacious and the air conditioning works well, though the shower doors could use an upgrade.」

「在威尼斯內很方便也很乾淨的飯店，不管步行或是坐船都可以。但預定的房間可能是頂層和木造，除了有點潮濕味～其他都非常好！」

「5 Tage 100% vorher von meiner Karte abgebucht; die Zahlung gem. Buchung war jedoch bei Ankunft gm. Hotels.com abgemacht? Finde ich nicht in Ordnung. 」

「完美的服務 親切的櫃檯與員工 你威尼斯度假的唯一選擇」