Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon booking this unit, we paid approximately $400. for cleaning and pet fees. The unit smelled HORRIBLY, and when we opened the door upon arrival, we immediately found it to smell like a dog kennel with an air freshener sprayed to try to mask the repulsive scent! The next morning, we also noticed how filthy this unit was with layers of dog hair covering the moulding and window sills, food still in the sink, counters dirty, pieces of glass found on the floor, dishwasher not working, the floor covered with dirt and sand, and the furniture covered in thick layers of dust! The pans were un-usable with rust covering the bottoms. We tried through numerous conversations to recover these initial deposits, but the management company was less than agreeable and said that we should have reported the problems within two days of our arrival! NOWHERE in their contract did it specify this requirement! We called and sent pictures to them approximately 2 1/2 days after we arrived. This was the last thing that we wanted to spend time doing during our vacation but we documented things and sent a message and pictures to them. They said that we missed their deadline to report matters. After a phone conversation, they also said that because we refused to have someone come in and take care of these matters WHILE we were staying there, we didn't have any recourse! I paid to have this unit clean and ready for us to rent PRIOR to our arrival not DURING our stay! We are VERY UPSET and will never recommend or book from this company! We will also share with all we know not to work with this company! What a waste of $400.00 to stay in a dirty place. Don't let the pictures fool you! This place was DIRTY!