Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our stay got off to a rocky start as we didn’t receive a lockbox code via email or app as stated we would. Realiizing this about an hour prior to arrival, I reached out to them but since after hours I spoke with answering service. Multiple calls later, after waiting for several attempted calls to be returned by the on-call rep for Benchmark, we finally received our code to enter. We waited probably 1 1/2 to finally be able to enter, which after a long drive was frustrating.The home is nice, but layout is odd. Master and Kitchen on the second floor is not convenient. Of course, I knew this ahead of time, but actually dealing with it for a week makes you realize the inconvenience. Lugging groceries upstairs & being on a separate (upper) floor from our kids wasn’t ideal.The living area couches aren’t comfortable. They are more like “dorm” furniture, not comfy or plush, not relaxing like you would hope to have onvacation. Bedrooms & baths are nice. Odd cabinet/sink heights in the bathrooms (tall cabinets and vessel bowls), so might need to add some step stools. Master bed mattress was very comfortable. Nice to have iron and ironing board incl. Well supplied kitchen, no functioning ice maker, need broomThe walk to the beach was further than I had hoped. Distance to beach access isn’t bad, but once you enter, it takes awhile to access the beach. Once there, you have designated distant areas you can use, which require more walking & lugging of beach gear. There is a wagon, sand toys, & chairs, which also were not listed. Hopefully they will revise description so guests don’t pack more gear than necessary like we did. We didn’t have a network for the first 5 days. This meant no TV. For a family from Indiana, this was not good during March Madness. Not to mention, we aren’t a big TV family, and it sure would have been nice to enjoy a tv show or movie on vacation. The contract states this is n