“I paid Chf112.- they told me I will get a bunk bed room with sharing bathroom and toilet. I booked a double room with private bathroom. Finally I need to pay CHF210.- to change to a very small room with private bathroom but without any facilities!!!!!!! No air conditioning, no kitchen, no fridge.......”
“I paid Chf112.- they told me I will get a bunk bed room with sharing bathroom and toilet. I booked a double room with private bathroom. Finally I need to pay CHF210.- to change to a very small room with private bathroom but without any facilities!!!!!!! No air conditioning, no kitchen, no fridge.......”
“The hotel is clean, comfortable. There are connecting rooms which is convenient for family trip and the price is relatively fair. Most importantly, there are many hiking routes nearby.”
“The hotel is clean, comfortable. There are connecting rooms which is convenient for family trip and the price is relatively fair. Most importantly, there are many hiking routes nearby.”
“Very friendly staff when we checked in late at the restaurant. Room was very clean and had a big, beautiful wall of glass in front of the bed with a great view of the mountain.”
“Very friendly staff when we checked in late at the restaurant. Room was very clean and had a big, beautiful wall of glass in front of the bed with a great view of the mountain.”
“完美的住宿體驗!!餐廳食物水準極高,而且價位平實
Perfect staying experience! The staff is very kind and full with hospitality! The bistro provides the fabulous meal which you have to try once at least! I wish I could stay here for more nights
”
“完美的住宿體驗!!餐廳食物水準極高,而且價位平實
Perfect staying experience! The staff is very kind and full with hospitality! The bistro provides the fabulous meal which you have to try once at least! I wish I could stay here for more nights
”
"Location is very convenient, near to train station. Rooms very clean with comfortable bedding, thought no view from window but that does not affect our liking to this hotel."
"Location is always my priority, so it got the 5stars just across Luzern main station. Room is spacious and cleanliness and the staffs are friendly and pleasant. I would recommend my friend come to visit and definitely come back soon."
"The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs. "