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"Staff was polite and smiley. Room is cleaned daily. Location is unbeatable. "

"Staying on the executive floor give you access to exquisite food that you will not find in any other hotel executive lounge. You don’t even have to go to dinner at night after attending happy hour in the lounge. Everything is so elegant and the staff is so attentive. Best executive lounge ever!!!"

"Everything was good"

"Super helpful staff...went to have a relaxing night of pupus and beer and James served us. We were the last to leave the restaurant but he was so kind not to chase us out of the restautant. He was so kind and pleasant and he always had a smile when he was speaking with us. Went to the front desk for help with restaurants and they printed out a map of nearby places. Checking out, Dahlia was so happy and friendly to assist me. For a single traveller, my room was just the right size for me. However, a room with two beds seemed to be on the smaller side. The atmosphere was very welcoming and warm. The location was perfect walking distance to Insadong, Gwanghwamun Square, The Palace, Hanbok Village, the subway and a lot of eateries. "

"I was very impressed about Hotel Laundry service. I requested to clean my silk scarf which has some stains. Laundry staff removed stains perfectly and I was so pleased about this. Thank you for providing excellent service. I had best Christmas days here. Thank you so much! "

"Everything was good"

"The location is convenient for families who want to stay near major shopping areas"

"Room was very spacious and clean and the staff went above and beyond with their kindness "

"Our family traveled together, and overall the service was excellent. The front desk staff were friendly, accommodated our early check-in, and clearly explained the available amenities. The breakfast foods are made to order. Housekeeping kept the property clean every day and regularly replenished the amenities. In particular, the parking attendant was very polite, ensured our car was always ready, and thoughtfully moved the cones for our convenience."