Istanbul Serpent Column Hotels

"Great staff Great room"

"The hotel is located close to public transportation, as well as a taxi stand. The hotel staff was incredibly helpful, arranging tours, offering recommendations for how to get to locations and what else to do while in Istanbul. The breakfast was great and included traditional Turkish food. I highly recommend staying at this hotel."

"The Emerald Mansion is a good hotel and I would stay here again when the opportunity presents. Things to note. This is a boutique type of hotel. Meaning it's on the smaller side and I don't believe that it would be suitable for families with kids especially, little ones. That said, the room was well appointed, very clean and that emerald theme is engaging. Internet connectivity was good throughout. The standouts to me are the staff. Whether morning or evening shift, they were consummate professionals. Quick to offer assistance above and beyond, exceedingly cordial and as I shared, very professional. The neighborhood is an absolute gem for the traveler a little more interest in DIY tourism (though the hotel arranged for me to have an exceptional guide). By this I mean, you're stone's throw from amazing historical landmarks. The area was safe and felt that way to me. Good eateries all around, shopping abounds and navigation was not too complicated. Areas for improvement. The AC situation was interesting. My visit was in mid March. Still cold/colder so the AC system was only set to heat. If you like colder rooms to sleep, this can complicate things. Fortunately, I was on an upper floor so I was able to crack the window open at night which worked. The walls are rather thin so if you're a light sleeper like me, the city can keep you company quite a ways through the night. If you're on vacation, that shouldn't be an issue. Overall great spot. I recommend it."

"We would stay again, location was good, the staff was kind. "

"We stayed in this hotel 14 Days The staff were very friendly and very polite to us Thanks for everyone "

"The hotel is just the right size, not too big or small, yet rooms are very spacious and beds quite comfortable. Bathrooms very large, turndown service is excellent and replenishing with two bottles of waters and new towels. The staff was extremely helpful and Ozzy the concierge made us feel right at home, he got us a last minute tour guide which was magnificent, her name is nicknames Ozzy too, please request her for she is highly educated and very warm to spend time with. The rooftop restaurant is a magical experience for its incredible views. You definitely will love the area, it’s superior location across the street from the Four Seasons will make you feel like royalty without breaking the bank.. and short 5 min walk to the main attractions! I’ll certainly stay at Seven Hills again."

"Be careful with the upgrade offer from reception. I’ve been offered a free of charge a different room with a larger room as they promised. It turns down their offer is reversal from your original price and room size to the very smallest one. Do not fall for their kindness free updates because you’re will become a victim of being scammed and your original room will be once again posted online. Their room beds are extremely low on height is about one foot tall or 0.3 meter high. "

"El hotel es excelente. La ubicación espectacular, cerca de todos los lugares importante del círculo histórico. Nos encantó! Super recomendado."

"Staff Ahmed and Omar was very helpful and hotel was good"