St. Ann's Bay Seville Great House Hotels

"Excellent "

"5 minutes before check in i was sent to a different property that i didn't see or agreed to but i had to go because i was getting dropped off with my family. The other property was rundown and smile like its been locked up for months, as soon as we walked in we received damaged furniture, roaches in the bathtub and the ac or hot water didn't work we try to communicate it and the host didn't respond until the day of check out to tell us we will not be getting out security deposit back that we had to zelle them before we check in"

"The host seemed welcoming. However communication wasn't the best. The property is in a great location, but we quickly had to draw the host's attention to basic amenities that were lacking like an iron and bath soap, also dingy washcloths that should not have been provided for guests use. The apartment also needs some minor repairs/ poor workmanship took away from the appearance and shoddy wall paint and tacky trims.There is also a dire need for a deep cleaning throughout. "

"The host was amazing.theres several fruit trees on property which was a plus to have that added culture right in your yard. The property was very small smaller then the pictures showed over all nice and clean. They also charged a damage fee but there was nothing literally in the property to damage. limited silverware and pot options so cooking isnt something i would recommend. "