London Shepherd Market Hotels

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"Most of the reception staff are unhelpful."

"My Family and I had the most wonderful experience at this hotel. Thank you!!!"

"Loved the vibe of the hotel, staff was very nice and helpful.Great hotel, great location Room set ups were neat and made the space feel bigger! Breakfast was wonderful! Wide variety of options and very nice dining space. Gym was set up a little oddly and Peloton was not activated but overall a great stay! Would definitely stay again "

"Fantastic experience, they upgraded facilities, will come back to stay again!"

"We thought the Chesterfield was fantastic, just down the street from Berkley Square. A tremendous value, we thought."

"Great location for sure and the modern minimalist lobby is very nice. Rooms are simple but nice and bed was comfy. However cleanliness wasn't up to par. We found receipts on the floor from the previous guests and there were cigaret butts on the tiny terrace and the sink could have used a little wash down as well. Which means either they didn't clean it between guests or did a rush job. Which is also disappointing given that we had to pay 40 pounds to check in early because we arrived at noon and check I. Wasn't until 3. We would've just left our bags and gone exploring but it was 15 pounds per item so with 3 suitcases it was cheaper to pay to check in early. It's like they rush to get the rooms ready in order to do the upcharge for early check in thing. Probably also why check out is 10am (or you can pay to get a later check out). Not cool Zedwell ...not cool."

"Not enough lifts for the size of the hotel. At busy time"

"Property is very convenient, front desk staff is little slow. "