Sotetsu Shiraoka hotels

"2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful. "

"I stayed there for a week. Room was clean. Bill prepared breakfast every morning. He greeted every customer at the restaurant and gave us a tray for breakfast buffet. His customer service was beyond my expectations. I would stay again when I visit Tokyo. "

"This is a newer hotel and the rooms are very nice. Everything you need is close by. There’s a 7-11 on the second floor of the same building, which was super convenient. A shopping street is directly across the road with lots of restaurants, secondhand shops, and new stores. The train station and bus stops are also right across the street, so getting around is easy. To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues. Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located. We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location. Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive."

"立地も良く館内も綺麗に整っていましたが、何よりも従業員さんの対応が素晴らしかったです。フロントスタッフは外国出身のかたが多いのかなと思いますが、そのなかでもチェンさんという女性の方はチェックイン/アウトの際や外出の際に荷物を預けたりする際もとても対応が丁寧でハキハキと対応していただき好印象でした。"

"Clean and friendly staff"

"Room was clean, staff was helpful whenever I needed it, and towels were restocked and room cleaned whenever requested."

"Our room might’ve honestly had mold because there were purple spots on the wall"

"Everything has been great!"

"One of our favourite stays, this hotel is so well located above Sunshine City. Great rooms and I was lucky and had a high floor with a view of Fuji."