洛杉矶圣殿剧院附近酒店

"During a 9-night stay, service execution was inconsistent and poorly coordinated. At checkout, shortly after 11:00am, I was still in the room actively packing and asked for a moment to finish. Instead of a standard reminder, a staff member knocked and responded in a confrontational manner, asking, “You don’t know what time it is?” The interaction felt more like being pushed out than being assisted through checkout. On one occasion when the “Do Not Disturb” sign was not displayed, housekeeping knocked before 8:30am and woke me up. On another occasion, I arranged housekeeping through the front desk and was told service would be available until 3pm; however, housekeeping knocked at 9:30am, much earlier than agreed. When the “Do Not Disturb” sign was kept on and later removed around 10am, housekeeping did not return for service that day. At departure, I was handling two large suitcases at the hotel entrance. Several staff members were present but did not offer assistance. Only later did a manager in a blue suit approach and ask if help was needed. While individual staff made an effort, the overall experience reflected systemic gaps in coordination and guest support."

"Room is clean, staff are nice and convenient location. It will be great if gym can open 24 hours. One thing I don’t feel fair is that I had two reservations. One the 2nd reservation, I stayed at the same room. When I check-in again, I asked for complimentary water but front desk said complimentary water is two per stay so no more water. "

"We have added on an upgrade to the lounge access and I think it is pretty worth of the money. Room are beautiful and have beautiful views on the 62 floor. Free breakfast has limited choices but food quality is overall good. "

"住宿非常優惠，地址也不錯 是合一周旅遊的地方"

"还差点意思"

"No hot water when we take shower"

"New Hotel. "