“Staff were very friendly, communal pool area is lovely. The only negative is our down stairs bedroom only had a very sheer curtain and there was a bit of construction noise from next door. Overall we had a great time.”
“Staff were very friendly, communal pool area is lovely. The only negative is our down stairs bedroom only had a very sheer curtain and there was a bit of construction noise from next door. Overall we had a great time.”
“Our stay at Sumitra was absolutely perfect from start to finish. The service was exceptional every staff member was warm, attentive, and always ready to help with a genuine smile. The room itself was very spacious, stunning, and modern, with a layout that was thoughtfully designed. The breathtaking view made every sunrise and sunset unforgettable.
The lazy river was such a unique and relaxing experience a true highlight of our trip. We also loved Flow Restaurant, which served some of the best……
“Our stay at Sumitra was absolutely perfect from start to finish. The service was exceptional every staff member was warm, attentive, and always ready to help with a genuine smile. The room itself was very spacious, stunning, and modern, with a layout that was thoughtfully designed. The breathtaking view made every sunrise and sunset unforgettable.
The lazy river was such a unique and relaxing experience a true highlight of our trip. We also loved Flow Restaurant, which served some of the best……
“This Villa was amazing for our family. 2 bedroom villa was huge!! Lots of space, quiet, clean, private pool, amazing staff!!!! Would highly recommended and will definatly come again!!!!! Excellent!!!”
“This Villa was amazing for our family. 2 bedroom villa was huge!! Lots of space, quiet, clean, private pool, amazing staff!!!! Would highly recommended and will definatly come again!!!!! Excellent!!!”
“The property was beautiful and set in a charming rustic location, surrounded by open fields that added to the peaceful and calming atmosphere. It offered a relaxing escape from the busy city life.
However, it's worth noting that there were very limited grocery shopping options nearby, and the nearest superstores required a long walk—often without proper sidewalks. Dining options in the immediate vicinity were also quite few.
That said, the on-site amenities truly enhanced the experience. The……
“The property was beautiful and set in a charming rustic location, surrounded by open fields that added to the peaceful and calming atmosphere. It offered a relaxing escape from the busy city life.
However, it's worth noting that there were very limited grocery shopping options nearby, and the nearest superstores required a long walk—often without proper sidewalks. Dining options in the immediate vicinity were also quite few.
That said, the on-site amenities truly enhanced the experience. The……
“We loved our stay here. On arrival we got much needed foot massage. Apartment was very clean and had everything you could and washing machine.
We booked and had our spa treatments in the appointment.
Ariani was my therapist and I loved my foot spa treatment and Thai massage. I feel completely rejuvenated especially after Thai massage.
All staff very friendly and helpful.
Thank you for making our stay so special 😊”
“We loved our stay here. On arrival we got much needed foot massage. Apartment was very clean and had everything you could and washing machine.
We booked and had our spa treatments in the appointment.
Ariani was my therapist and I loved my foot spa treatment and Thai massage. I feel completely rejuvenated especially after Thai massage.
All staff very friendly and helpful.
Thank you for making our stay so special 😊”
“Ótima localização, equipe incrível, instalações muito completas e em boas condições. Área comum bem equipada, piscina grande e bem cuidada.
Únicas observações: a tv não é smart, o chuveiro por vezes ficava sem água, mas depous de algum tempo normalizava e, o anúncio diz que trata-se de um hotel exclusivamente para adultos mas, caso seja um fator de decisão (como épra nós), não foi bem assim que ocorreu, pois haviam crianças hospedadas no período em que estivemos lá. Não sei se houve……
“Ótima localização, equipe incrível, instalações muito completas e em boas condições. Área comum bem equipada, piscina grande e bem cuidada.
Únicas observações: a tv não é smart, o chuveiro por vezes ficava sem água, mas depous de algum tempo normalizava e, o anúncio diz que trata-se de um hotel exclusivamente para adultos mas, caso seja um fator de decisão (como épra nós), não foi bem assim que ocorreu, pois haviam crianças hospedadas no período em que estivemos lá. Não sei se houve……
“The villas are quiet and beautiful. Staff was very accommodating, courteous and attentive. Nice breakfast and view at the restaurant. Extremely relaxing and enjoyable stay.”
“The villas are quiet and beautiful. Staff was very accommodating, courteous and attentive. Nice breakfast and view at the restaurant. Extremely relaxing and enjoyable stay.”
"This is a super awesome hotel ! Love everything here , definitely wanna come back again and again ! Fantastic service, food, room , clean & big pools, beach , SPA ( strongly recommend therapist Hinny , the best ❤️)
Our first time in Bali , Hyatt regency make us have a great memories here! "
"if you want a treat for yourself or with your family ... i can highly recommend you to come and stay at this beautiful resort.... top class service and facility... thank you so much for making our stay so special !!!"
"If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance.
The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened.
It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website.
Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem.
We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families."