Chicago Smart Museum of Art Hotels

"I didn't drive. Was close to public transit. Had construction going on in front of hotel, but wasn't given prior warning. Made getting in & out difficult. Came to check in & system was down, leading to a delay in getting our rooms."

"Breakfast was fine. "

"This is an older 2 story property with great big refinished rooms with lake views. Daily attention to room turndown excellent! Front desk staff very nice. Location is wonderful with the highway close, biking path and water close, food a short walk, and museums a short drive. Parking is free. Downside is part of the property is defunct with an empty pool, unused cafe and unused conference bldg. no elevator, no ice machine and poor shower pressure. A great price and memorable stay for us and would gladly come again!!"

"Asked for a Zelle “refundable” deposit and denied refund citing violation of house rules however there are documented images from their security footage that we did not violate those rules they claimed we did. They told me I checked in with three other guests and sent security footages, those were my friends helping me move the luggage not guests checking in. The total number of guests never violated any rules. They don’t have heater/AC in the room, asked us to open the window or use the room heater if we feel hot or cold. The room heater doesn’t work. The bathroom didn’t have hot water. "

"Wonderful stay! Host was extremely responsive, when the internet went down she got it fixed in record time despite being at work!!! Best bed I have ever slept on in a rental. Loved Loved Loved it. Close to everything we needed."

"The reason I rate the hotel as excellent when its services are just good is that the staff is largely local and takes a lot of pride in upholding their neighborhood. That is gratifying to me..."

"Everything was nice and clean, the rooms were adequate size for what I needed."

"Yes "

"Host was incredibly kind and accommodating! The property was lovely and very spacious. Everything was clean as well. The neighborhood truly was not that bad and had plenty of grocery stores surrounding it and great access to public transit."