First off, Paola was very nice and easy to deal with. That said, we were very disappointed in Gypsies Cottage and ended up leaving on 12/24. Listing made it sound as if the rental was a stand alone cottage. Not part of a building that had a number of units in it. Additionally, the family that stayed above us were loud and at times sounded like they were coming through the ceiling. Listing also said it had a hot tub which it didn’t. Finally, no toiletries provided and sparingly stocked with other items. Coffee and condiments were old and out of date. Not as advertised.