London St Mary's Church Hotels

"Terrible hotel, look elsewhere. The first strike was offering luggage storage and then sending me on a harrowing 15 minute hellacious experience as they “Tried” to locate my luggage when I returned to check in. How do you not communicate with each other where you store luggage? (Side note: pretty sure they let me into a room that was occupied by others to “look” for my bag. Great privacy protection they have…) The second strike was the teeeeerible bed. I’ve never complained about a bed in a hotel before and when reading about the complaint about the bed in this place before booking I thought the person complaining must be one of “those” people who always find something to complain about. THEY WEREN'T WRONG. The bed is soooo uncomfortable. It literally made me sore in places. That’s a first for me. The third strike was when there was no hot water on my last night there or the last morning so I got to fly 13 hrs home without a shower. I read a previous review with a management response that said the guests lack of hot water was an “isolated incident” but clearly not since it happened to me too!! How do you just not have hot water for 12 hrs?? Furthermore, the fourth strike was when the fire alarm went off on my last day there at 6am and it took 1.5 hrs to get back in. AND THEN when I went to leave having an urgent train to catch for my last days activity, the front door would not open. There was no manual override and when a member of staff came around to “help” her approach wa"

"Good location, nice size room and clean. The only one thing I would say is the walls are quite thin. Apart from that I really enjoyed the stay. "

"Overall good "

"Lovely clean room. Friendly staff. Beautiful garden!!! I would definitely stay here again. "

"Royal Garden has become my favorite place to stay in London. The rooms are so well appointed and well thought out. Every member of staff I encountered from the start of my visit to the end was kind, helpful, and accommodating. The location is incredibly convenient. Recommend completely."

"great hotel quiet, clean, well design & suportive staff"

"Great stay. First time in this hotel but likely won’t be my last. On check in, was presented with a drinks voucher for two which was a lovely touch and much appreciated. We also had a complimentary upgrade to a balcony room. This is an all suite hotel so there’s lots of room. It’s fairly basic in the room but had everything we needed. It’s a little way from the West End but there is an overland 5 mins away at Imperial Wharf and it’s 25 mins to Piccadilly Circus. Bar area was clean and well stocked. Staff very helpful and friendly. Don’t really have anything negative to say at all. Enjoyed our stay and I imagine we will be back. "

"Good size room, huge bed and sofa bed for the toddler too"

"Lot’s things to do, walking distance everywhere. "