Summit Romantic Hotel

"/clean room/staff ok/good Air/A Plus Stores But to much noise could not sleep "

"The room was cleaned every day and the staff were lovely. Nothing was too much trouble. Planning on going again next year."

"The wait for a reserved room was too much. Our room was HOT. Ac didn’t work and our pillows were FLAT. They also didn’t put towels inside. Horrible, will never consider them again. "

"Room had hair everywhere.. STAFF WAS RUDE WHEN I asked about transportation back to the airport very rude. "

"The only hotel I stay in nyc!! Perfect location "

"Excellent service, very clean hotel and wonderful staff! "

"The property was very convenient to walk to subway stations, Central Park and Rockefeller Center. Wish it had a coffee maker in the room. It was a hassle to go down 40 floors to grab a cup of coffee in the morning."

"The sink in my room dripped all night and keep me up. Plus there was a loud argument between a couple in the middle of the night outside my room. I had trouble with the in room phone and couldn’t reach the front desk to get them to help out. I then left first thing in the morning "

"Booked connecting rooms and called three times before travel to ensure rooms would be connecting due to a need as caregiver for travel companion but on check in I was told I didnt book the rooms that connect. Moved to connecting rooms the next day however they were a downgraded room with no bottled water, coffee maker, or frig. Unable to change thermostat. Rooms too warm. Hairs in both showers. Hotel website lists a restaurant on site however it has been closed for a year. No offer of a partial refund or any compensation for their issues. Would not recommend."