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"Quite a walk from station, with a steep climb back up to city centre"

"Enjoyed our stay at the castle. Staff were friendly and efficient giving great service. The courtyard rooms are small but well furnished and comfortable, also I thought great value. However we decided to upgrade to a larger state room and the staff were really helpful in enabling us to do that. You can really immerse yourself in the castle experience.The room was surprisingly warm as obviously no double glazing. Breakfast was excellent. If you are looking for a true castle experience you won't be disappointed. "

"Stayed here about six times now and have always had a good experience overall. The rooms are consistently clean and the air conditioning works well. I also regularly use the gym, although on my most recent stay the cable machine was missing the hand grips, so hopefully these can be replaced soon. If I had one complaint it would be the breakfast. The scrambled eggs were solid, the beans had a skin on top, and the sausages looked overcooked. The fresh fruit selection also included some pieces of apple that had gone brown. Overall a good hotel, just some small improvements and it would be great hotel."

"Good value room, staff very pleasant throughout my stay "

"Great hotel in a good location close to shopping, restaurants and bars. Comfortable and spacious room but there was damage to the sink which had a large chip in it. Also only 2 pillows which were very thin and didn't have pillow protectors on them. They really should be replaced."

"The room was very spacious and clean. The hotel is in a perfect location in the city centre and easily within walking distance to the Stadium of Light. "

"Good location "

"So handy for shopping and sightseeing . Great breakfast. Pool and spa good too. "

"Room was good size but above the bar so was noisy til late evening - audible over TV. No blind in bathroom was an interesting choice ? Overall ok "