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"22時近くに迷いながら到着したのですが、スタッフの方が親切に対応してくださいました。施設も古民家を改造したものできれいでした。機会があれば、まあ利用したいです。"

"Very nice property to stay. Clean, quiet and comfortable. Staff is very helpful. Contact the staff first will help you find this place easier. "

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Top Suzhou Railway Station Hotel Reviews

Pan Pacific Suzhou

10/10 Excellent

"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "