Birmingham Temple Balsall Hotels

"The hotel was welcoming, clean, light, staff were lovely. Corridors were quiet, couldn't hear any neighbours, which was a bonus as I needed to work and I needed a good night's sleep. The room was clean, although I found a dirty sock (which wasn't mine) in the corner of the wardrobe. The water from tap in the bathroom kept covering me in water, annoyingly every time I used the basin. I didn't bring a hairdryer as the room had one but please bring your own, the old gadget in the room kept clicking off and overheating, not modern at all. The breakfast was nice. Overall, I would stay at this venue again."

"An £85 stay, but definitely not a £116 stay! Whilst it was nice enough, the table that I had my evening meal off hadn’t even been wiped clean at breakfast time."

"Yes all good thank you"

"Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard."

"Great location for NEC. booked a small room but it did everything I needed. Great value "

"Clean room , great tv, good size shower Helpful staff Breakfast was very good. Especially continental choice Bar was quick and free cocktail was good "

"Clean room, good facilities such as smart tv, iron & board, hairdryer, tea & coffee making facilities etc. Nice shower. Lovely restaurant which also does a good breakfast. Friendly staff everywhere. Easy & ample safe parking accessed via a long driveway."

"Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed there was one. Reception greeting and check out was very minimal with no interaction other than was absolutely necessary so no feeling of being welcome or valued. Not somewhere I would stay again."

"Good breakfast and great to have a free pool. Room too hot and noisy. Single glazed windows with commercial bins being moved around and emptied outside at 4am was not good for sleep! "